Pizza >Pepperoni's Tavern
4190 Old Milton Pkwy, Alpharetta, GA | Directions 3000534.058625 -84.233993
Mon - Sat, 11am - 2am; Sun, 11am - midnight
I've had nothing but positive experiences here and the food is great! Not sure what the other reviewers are talking about.
Food here is great which it stinks that the service is SO terrible. Servers & Mgmt. They have many screens but from main part of rest. only 3 large screens can be seen well. The Steelers were 1 screen, the Falcons were 1 screen. EVERY person in area was in PIT gear (except me-those I was w/ are PIT fans) yet 3rd screen was on Ravens-Chiefs. I'm a huge Giants fan & asked that screen be changed to my game. The servers told me it COULD NOT be changed for a # of ludicrous & incomprehensible reasons-examples: Them: It's a Mich bar My Response: College football is Sat Them: The Steelers game has to be on My Response: The Steelers game is on. I'm not asking that to be changed. Them: Well the manager says it can't be changed. At that point I asked to talk to the manager who REFUSED to talk to me. I know there are other things that take priority but if a cust is unhappy you say I'll be out in a few minutes you do not REFUSE to try & correct a situation for a paying cust! I'll admit @ that point I got a lil heated & was speaking sternly becuz I was upset I was being jerked around & it seemed like they were too lazy to get it done. Finally a server changed it.
In addition to their ridiculous inability to complete a simple channel change, the staff is terrible about refills and checking up on tables (not just my table, I watched the tables around me as well wondering if they were angry at me for making them do their jobs and therefore purposely ignoring our table - it wasn't just us).
Best Restaurant - Best Service – Every tavern/restaurant has people who fly in the door and expected to get treated like kings....this is a busy place, it is a sports bar, and there are allot of people eating the food, GREAT FOOD I might add. The key to a good complaint is not a gang tackle with demands, I used to hang out with a crowd like that and I left (FREE FOOD GRABBERS). Every restaurant has an issue once in a while, and with the level of food, etc at this place I cannot ever see why they would have a problem. If you want to make a spectacle and are a problem child...go somewhere else. The paying patrons really do not need it. GREAT FOOD and SERVICE with a good sports bar atmosphere.
Food is great - the service is terrible – It's unfortunate that so many restaurants have a great staff/management along with good food and are still struggling. This place always seems busy and it has to be the food because the staff is incredibly rude and impatient. The management is always ready for fight it seems. They have no class in handling situations. We asked for a manager for a very easy question and ran into an owner or maybe an owners son and he had a hot temper, a very unbalanced kid. Maybe I'll just get my food to go from now on, I just hate to give these people the business.
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