Roswell >Treasures Formals & Bridal
“The experience was comfortable and intimate.”
“Plus, great MOB and bridesmaid variety.”
“needed help with matching bridesmaid colors, but because I told them that I had bought my bridesmaid dresses from a different store they treated me with the WORST customer service.”
“Their prices are also very reasonable and they never nickel and dime you.”
EXCELLENT CUSTOMER SERVICE & SELECTION!!!!. I was expecting the process of helping my daughter find the perfect wedding dress to be fun...IT WAS! I was expecting the process of finding the perfect mother of the bride dress to be difficult...IT WASN'T! Treasures has the most beautiful selection of dresses I've ever seen and the customer service we received has yet to be experienced anywhere else. Being a plus size woman, it's hard enough finding everyday clothes that are flattering so imagine my lack of enthusiasm in knowing I was going to have to find a mother of the bride dress! Once we arrived there though, hope greeted me at the door in the form of Vicki. She was so helpful in helping me pick out a dress that not only was beautiful but that was slimming and complimented my skin and hair color. She was oh so patient with me as I teetered on which dress to choose. I had no problems with alterations as some have commented. At the end of the whole process, I was able to walk down the isle of my daughter's wedding feeling confident and beautiful thanks to Vicki and Treasures. As far as choosing a wedding dress goes...same awesome experience and customer service! Lauren & Bonnie were so attentive to my daughter and they really listened to her likes and dislikes. Fittings and alterations were perfect and problem free. Treasures will definately be my first and last stop when my other daughter is married! Thanks ladies for a wonderful and successful experience!!
Did not measure up. As a plus size mother of the bride, shopping for a dress for my daughter's wedding was not a pleasant experience, UNTIL I walked into Treasures Bridal. Vickie and her girls were wonderful. I ordered a dress they helped me visualize and waited for its arrival. I tried it on and it was HUGE. The onsite fitter made the adjustments and I was to return in about two weeks. Next fitting: the dress was still too big in the bodice, but I was told I was wrong in that opinion. The dress was still so long I was tripping on it (I had been in the same shoes all along) and we needed to make adjustments to the shawl clips that had been installed. (I ended up having to remove the clips the night of the wedding as I could not raise my arms to light a candle.). Workmanship was crooked and shoddy. The dress had to be shipped to California so now I was in a time crunch and it was arranged that I would go for the fitting in the morning and the dress would be done in the late afternoon. So I have to say that they tried to accommodate me. But in the end, I wore a dress that looks sloppy and huge on me in the photos and was was still so long that I tore the lining about 4 times catching my heel in the dress. The dress of my dreams ended up being a huge disappointment and I felt uncomfortable all evening. I try not to think about the fact that I did not INSIST that the dress be taken in to fit me. The ironic thing is tthat we used the Treasure's recommendation for my other daughter to get her bridesmaid dress altered at Queen Alterations (the Asian lady referred to in other review) and they made the dress fit like it had been made for her. Treasure's is a family business and everyone is very, very nice. But in the end, I so wanted my dress from Treasure to be wonderful, but it just wasn't.
Horrible to Wonderful.
My daughter married Dec’10. My dress ordeal began Mar’10. Called 15 stores in GA, only 2 had dress. 1st/not polite; 2nd/very polite/nurturing/understanding but was 60miles away. I elected to await May trip to LA. Dress took 4mths, then needed alterations. After return to LA Sept, alteration took 5wks/but still didn’t fit. Rushed 2nd alterations & mailed dress/Still didn’t fit!! After crying 3days, searched for dress again in GA. After calling 3hrs, I found the woman from Mar!!! Knew it was her by tone/voice, she confirmed same & still had dress!! I explained about 1st dress, she said come in, try on hers, if I needed a diff size she would try to locate or would have altered w/in day or two. I went to her shop, she was about to leave but stayed. Dress in shop was too large so she stated that she would call mfg on Monday to see if they had my size in stock or just shipped one elsewhere, and if shipped elsewhere...she would see if they would sell to me if they had time to make another. She called me on Mon afternoon...mfg had one & was mailing. She had dress 2 days later!!! I went to shop, p/u dress, went around corner to person she suggested for alterations. My dress was altered/finished w/in 4hrs and fit like a glove!!!!
I can attest that when my other daughter gets married, no matter what state I’m living in...I will return to ‘TREASURES’.
Best Dress Store.
I just wanted to say what a wonderful experience it was purchasing the dress for my son's wedding with you. I had looked at all the high end department stores and couldn't find something that I really liked. From the moment I entered your store, I felt at ease. Lauren helped me find the perfect dress. I felt like a princess at my son's wedding. I got so many compliments on my dress. Thanks Lauren and the staff at Treasure's for making this day so beautiful.
Excellent prom dress/bridal boutique!.
Treasures gets 5 stars from me! Fabulous gowns plus great customer service!
In high school, I always got my prom dresses from Treasures (in addition to my friends & their friends). The selection was more than plenty and with every trip I went in there, Bonnie was so helpful in helping me try on & pick out the perfect dress!
I'm not yet engaged, but when that day comes I know Treasures will be my FIRST & ONLY stop to order my bridal gown, bridesmaid gowns, flower girl dress, and even my mom & grandmother's dress! These ladies really cherish each & every customer and their saying is true..."The key to unlocking the dress of your dreams."
Thanks Treasures & can't wait to come back bridal gown shopping!
Treasures Formals and Bridal. I had an excellent experience shopping for my bridal gown at Treasures. They have a good selection of bridal, bridesmaids and mother of the bride gowns. My mother lives in South Carolina so we ordered her dress at the same time that I ordered my gown. She coordinated her trip for alterations when she came for my bridal shower and then we picked up both her dress and my gown the week of the wedding. I have recommended Treasures to several of my friends and two ladies that I work with have gotten their mother of the bride dresses there. A special thanks to Lauren who helped both my mom and me.
Worst Bridal Shop, do not buy from them!.
If you want to spoil the beautiful experience of being a bride, then go to this shop. This is a small business with NO ALTERATIONS on site, they promise you they will take care of your alterations, but after you sign their contract, you are completely on your own, VERY DISHONEST, Bonnie (daughter of the owner) is a disgusting fake and greedy seller, that just lie to you, assuring that with just "few alterations" the dress can fit you, she lied! They did not take my measurements right and ordered a dress way too small, Bonnie refused to re-order my correct size and did not assume THEIR mistake. Once you have the dresses and realize the quality and fit is terrible, they send you out of the store to an alteration place, an asian lady, that is very unprofessional and abusive in charging you hundreds of dollars, I paid $450.00 just in alterations! and the dress was completely spoiled just 1 month before my wedding. Bonnie and her mother did not want to answer the phone and when they did they were very rude and agressive. Trying to work any problem out with these people is impossible, completely spoiled my engagement experience and add so many legal issues and $$$ expenses.
Shop where you KNOW the owners or can have some recourse such as a department store. Once they charge your credit card, you are stuck with whatever comes in. They won't help you! AND they charge your card for the total amount, not just the deposit.
Treasures Formals & Bridal. I recently got engaged and started the dress shopping about 2 weeks ago. The first place we started looking was Treasures Formals & Bridal. Lauren helped us that day and was such a sweetheart. She made the experience of shopping for the dress so incredible. She never rushed me or made me feel like just another customer. We made an appointment at another bridal shop that same day, and it was awful. You only got to pick 5 dresses and they weren't very pretty. The lady helping me rushed me through my appointment so she could get to the next. I should have cancelled my next appointment but at least I got the validation that the dress at Treasures Formals & Bridals was the one! The dress selection at Treasures is great and the dresses are absolutely beautiful. I chose the very first dress I tried on. They truly made such an exciting moment the ultimate experience. I would recommend anyone to shop at Treasures Formals & Bridals. The bad reviews must be from disgruntled bridezillas because my experience was amazing! Thank you Lauren!!!
Treasures respects their customers. This great country in which we live ensures our right to our opinions and our right to express them, even when there is no basis in fact. My integrity and business practices will not allow me to rebut this review because in doing so I would be required to divulge private information, such as this customer's measurements, which would be an infringement of her right to privacy. I respectfully submit that this customer's portrayal of these events is false.
Don't walk away, run instead. Dishonest! Terrible service!. This is the worst shopping experience I have ever had. This place deals with bridals and formals. The dresses we ordered were not the right size, one was stained and the owner, Vicky, would not make good on the merchandise. They ask you to sign a document saying that you have picked up the dresses before you even see them. Once you have the dresses and realize the quality and fit is terrible, they send you out of the store to alteration places that don't trust Treasures and tell you so. Trying to work any problem out with these people is impossible. Shop where you KNOW the owners or can have some recourse such as a department store. Treasures Formals personnel, (especially the owner, Vicky) are phony and in my opinion, very dishonest.