Luxury Nail & Spa

Doesn't Recommend

Salli B

Joined 2 years ago

Becareful who does your pedicure. Ok! This is my first time writing a review on a local establishment. I hate the fact that it has to be negative. Maybe now that I have written my first review, I can start getting some positive reviews out there as well.

I just returned from Luxury Nail & Spa. I went several years ago but didn't see a huge difference from the nail salon that I was going to. I recently found out that the nail salon that I have gone to for many years has been in the news because they got busted due to horrible cleanliness, so I decided to try Luxury Nail and Spa out again.

I went today for a fill in and a pedicure. Upon going back to get my pedicure, I was greeted by a frowning woman. I thought to myself, maybe she is just having a bad day....She handed me a pedicure 'menu'. I looked over the different pedicures that they had to offer and I told her that I just wanted the 'Regular Pedicure' which was the first pedicure I saw on the menu. Before I begin letting you know about the horrible pedicure I received from HELEN, let me say that the paint job I got was actually pretty good. But I feel like that's all I really got. I'm not sure if Helen had arthritis or a muscle disorder in her hands but she had absolutely no strength when it came to any portion of the pedicure that required actual scrubbing. Well, on second thought, I think she had strength but did not want to exert herself. Especially since I wasn't paying for any other services beside the cheapest pedicure. As she scrubbed the soles of my feet (less than 10 swipes each), with her limp hands, she was turned at a 95 degree angle to watch the television that was behind her. That's when I saw the first smile come from her face. She was laughing at the movie that was playing on the T.V. She never engaged me in any conversation (that's really okay because I'm not a big conversationalist), not even to let me know that her services had been completed.

I'm sorry, I am paying for a service, right??? Why did I feel like I was inconveniencing her??? I have had MANY pedicures in my life, this one was by far the WORST I have ever had.

My fingernail fill-in turned out to be pretty good, but because of Helen's attitude and pedicure abilities (whether on purpose or because of some physical impairment) I will ABSOLUTELY not go back to Luxury Nail & Spa.

If you choose to go here, please request someone other than Helen to give you a pedicure.