Atlanta >Food & Dining > Ibiza Restaurant & Lounge
2285 Peachtree Rd, Atlanta, GA | Directions 3030933.817035 -84.389623
Neighborhoods: Northside, Colonial Homes - Peachtree, Northside
Will never go back – We went to Ibiza, looking forward to trying an array of tapas. Although the food was pretty good, the service was poor. We were willing to give an average tip since the poor service was somewhat balanced by the good food, but when we got the bill and saw it was too high we realized they had automatically given themselves almost a 20% tip. We looked through the menu and found buried at the bottom of the last page, which is not a page that is likely to be seen, there was a note that a 15-20% gratuity would be automatically added. I have no idea who decided they deserved the top tip (it was not the late-night time period where everyone pays 20%), but it was not us. To top it off, when getting the credit card bill we noticed that the total amount including the tip was in the "price" line and the tip line was empty, which left it open for a poor unsuspecting person who is not tracking the amount to give them a second tip on top of the high one they already added. Given their rules, we signed the bill after lowering the amount on it to be a 15% tip, which should have been acceptable since it was within their required range. We got our charge card bill the other day and found out they had charged their original 20% tip instead - essentially they billed us an amount that we had not agreed to pay.
We will never go back to this restaurant.
The Worst Service Ever – We made reservations for Ibiza since we had never been there and wanted to try something new. The atmosphere is gorgeous, especially the booths with the curtains, I'll give Ibiza that. We called in for reservations and even made them online and when we got there they had no idea who we were. Although we were promptly seated by a server, it took literally 15 minutes for us to get a greet and drink order. They were not busy at all and we had to poke our heads out of the curtain several times to finally get someone's attention. We ordered drinks FINALLY, and didn't even have them served to us by our original server because he was off taking a smoke break or picking his nose probably, because we were his only table yet he was too busy to even serve us our drinks. Ten more minutes go by and we are ready to order food and he still does not return to ask us if our drinks are ok, or get an appetizer order. He checks on the booth next to us but passes us by AGAIN, so we finally go to the bar and ask someone to get the drink check from our server. The server angrily asks us, "What's up," and we tell him we are leaving and just want to pay for drinks. I don't know if service is so poor here because they automatically add 20% gratuity or what. We have a him a pity tip and went to Divan, which we should have done in the first place. Ibiza is the first and only restaurant we have ever walked out of. I just don't understand how lacking this place is considering it was not remotely busy when we were there (there were three other tables).
OMG! The closest to the Real Ibiza I will probably get to – I'm a HUGE fan of tapas, since I can never make up my mind when presented with a menu with more than 6 items on it, so I had heard about Ibiza. I'm also a huge fan of mediterranean food, so I was intrigued, but on my visits to Atlanta I've never gotten here. It was suprising to me when my guy suggested Ibiza...he'd been there with friends...as the perfect spot for me to try. MAN WAS HE RIGHT!!!
First of all, the ambience is fab...totally the Arabian Night's theme, with silk curtained banquets, dim lighting, heaps of pillows, hookahs and modern arabic music...even on an "off" night (Tuesday) The hostess and the servers were exceedingly friendly...even on an "off" night, when there were no more than say 10 people in the place. The menu offers an amazing array of little dishes, with a mediterranean influence, along with specialty pizzas for the less adventurous...(I mean, come on, you can have pizza anytime...live a little) Everything we had last night was wonderful...babaganoush (not enough pita and they charge for extra...boo), baby lamb chops with a potato-pine nut mash and the chicken, tenderloin and shrimp combo (watch out for the sauce-its a harissa-and will lite you on fire if that's not your thing).
They have nightly specials as well-last night was "all-u-can-eat tapas", which on the menu-the selections didn't sound so appealing, but after seeing what was coming out of the kitchen, I'll def go back and try...on weekends they have a d.j. and belly dancers, so I'm sure the place rocks...did I mention that they have the best Sangria I've had outside of Barcelona...? Check it out!
Ibiza is the BEST!!!! Wonderful service, food, and entertainment! – Ibiza is the most amazing restaurant that I have ever been to. The service was amazing from the second we walked in to the moment that we walked out. The servers that work there are very good looking. Our waitress Donya was so sweet and took great care of us. She recommended some great tapas and desserts for us to try. Everything we had was delicious. The atmosphere and the music there is also very compforting. My husband and i try to go there very weekend. After our dinner, we get a hooka and just sit back and relax. If you feel like going somewhere that has great service, food, and entertainment, then I definetly recommend Ibiza. Even if you just try it one time, you will absolutly love it.
Great Food, Nice Atmosphere – A very nice restaurant with some good "tapas". They now have some pizzas that are also good.
Their service is efficient with some happy and good looking waitresses.
The booths are very nice for a dating couples, private and with some nice music on background.
A Very Fun Place – I was concerned about going to Ibiza when I discovered they were owned by the Imperial Fez people and saw a number of negative reviews online about their service. But with some encouragement, I decided to give it a fair shake and took my mother for a birthday celebration there. I am very glad I did. From the minute we walked in, the manager Bourcha took excellant care of us. She was attentive and made sure our food came out quickly and that everyone was pleased. We arrived around 9pm and were treated to a cozy private curtained booth with pillow seating that made the evening seem different and fun. Though we didn't care for the pounding techno music the DJ played (after a while, even my ten year old felt the non-stop thud was driving her head rhythmically into her dinner plate!) we were very impressed when my dad asked the dj to change the techno sound and he graciously with a smile did so immediately and even
followed up at our table to be sure the new background music was acceptable to our dining experience. The cheese plates were excellant, and as we are serous seafood afficionados, we were all quite impressed with the quality of the coconut shrimp as well as the clams and mussels. Not so great: the paella and spicy almonds, but you can't win them all.
Special note must be made that while Flamenco dancers were scheduled to perform, apparently they simply failed to show up the nite we were there. So the manager arranged to have belly dancers from next door perform as a fill in. All in all, it was a lovely nite, with good food, good service and unique, pleasant ambience. A great place for a girls nite out (especially with the fortune teller in the corner!) and lively fun music and performers.
Don't Bother – My father and his wife were visiting from out of town and they wanted to see flamenco dancers. First of all, during the almost 2 hours that we were there, the flamenco dancer performed for only 15-20 minutes. Why bother saying you have flamenco dancers is they hardly perform? Very disappointing. We waited for almost 10 minutes to even be greeted by a server after we were seated at out table, and that was only because we flagged one down and asked for some service. The food was decent but the busboys did not know which dishes belonged to which tables, when they arrived with dishes, they didn't even know what dishes they were holding. Drinks were very expensive, a glass of the house merlot was $12 and it wasn't even good. Our waitress only visited our table 3 times, she was also working as a bartender. They charge you for soda refills, what a rip off. I have no idea why people come to this place, it was a HUGE disappointment. The waitresses were constantly standing by the bar talking and dancing, not checking up on their customers. It was very empty when we walked in, now I know why. I will never be back, I could have received better and more attentive service at McDonald's.
Incredibly terrible! – First of all, they force you to use the valet, which never use for my own reasons. The place is far too small and the tapas are small and are of poor taste. The place has a putrid smell of old upchuck or poor mop water...really bad. On top of this, prices are higher than expected for such a hole in the wall. I wish I never had this experience as it was totally disgusting. Please do yourself a favor and do not support this incredibly terrible place.
Not waste your time or money! – This was a VERY bad experiece. I have been to Ibiza 3 times. The first time it was great, I was mezmorized by the lush couches, colorful decor and friendly staff. The second time I was celebrating my M.A. graduation and it was a full house and full of salsa dancing, hookas, and laughter. This last time was HORRID! I took some friends who had never been and bragged all week and on the way there. Noone was there and I was wondering about this since I had been reading some bad reviews about it when I went to look for the address. I didnt necessarily care because i was thinking well I had a blast so what the heck. I got there and was seated and served by the manager a short African American lady with short brown hair(what a B-Word). I asked her to explain the menu and she would not. We finished our drink before our food came(it took forever) and she didnt offer any refills. When I asked for one she replied, "its not free". I had COKE people...COKE! Then, she walked off before I could respond saying "excuse me" This is the manager okay! Finally I received our tab and she charged us 20% grautity. Did I mention that it was 3 of us? WTF did she deserve from not explaining the menu, walking off of me, not offering a refill FREE, water, or checking on us. NO ONE was there why couldnt she check on us? Then I said to her (pointing to the gratuity) "this must be optional, we will just pay our meal and the taxes and determine the gratutity on our own" she replied, "no its mandatory look at your menu" and walked off again. I followed her (crazy right) and said in the menu it says 15-20% so we want to pay $15. She did not respond changed the gratuity to 15% and came back with change 2 dollars short! YES, she had taken it anyway. I know she didnt think for one second I could not count, think, or become physically aggressive. Long story shorter I got the rest of my change without assalting her and will NEVER GO BACK!
Horrific management/customer service; do NOT go! – We just moved into the bldg next to Ibeza, and decided to celebrate our move by going for dinner and drinks on a Friday night. Should have known to avoid the place when it was nearly empty. First off, the table was a sticky mess and I had to ssk the waiter to wipe it down after he still hadnt cleaned it upon taking our food order. We both ordered martinis (10$ for Smirnoff vodka) and a gin martini arrived without olives and with WAY too much sweet vermouth. We later learned (from the neighboring table who also sent back a drink) that the bartender hadnt shown up so the manager [with no bartending experience] was making drinks. When we mentioned the problem with the drink to our waiter he replied "So what do you want me to do to it?". Could have forgived this if the food was good, but no such luck there either. Coconut shrimp (8.50 for 6) were obviously frozen and burnt on the outside. We were served the tapas without any plates, napkins or silverware...and had to wait 10 minutes until the waiter came back to get any! Mediterranean "Platter" (13$) consisted of 2 bite-size grape leaves, a dallop of hummus and baba ganoush, and two bize fallafel that were cold, overly spiced and mushy. (Also we were charged extra for requesting addl pita!). I handed the waiter my credit card as he brought the check and he brought me back my credit card slip but no bill. I asked him when he came back, and he told me that it 'wasnt customary to give the bill if the credit card had already been run through'. I finally received the bill and discovered that he had added 20% gratuity for 2 of us, and claimed that because it was after midnight (it was 12:05 when he came over). Im guessing he figured by charging us tip and then just giving the credit card slip to me (which had a spot for tip to be added!) he would get a higher tip for his non-existant service...
Bottom line is DO NOT GO HERE!
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