Atlanta >Food & Dining > Copeland's Cheesecake Bistro
265 18th St NW, Atlanta, GA | Directions 3036333.792631 -84.397402
Mon - Thu, 11am - 11pm; Fri, Sat, 11am - 1am; Sun, 11am - 11pm (brunch until 2pm
Neighborhoods: Northeast, Northeast, Home Park
Horrible service, ok food – We went to this "bistro" yesterday for lunch and it is by far the worst place we have visited in recent time. First, the hostest was very rude and it took quite sometime to seat us, although we were just 2 and the place was empty. Our waitress was more interested in talking to her fellow waitress than to us and it took forever to have our order served. The place was really noisy and half of the noise was from the staff people, talking loudly, and basically being unprofessiona. I asked her for our check as soon as I could and she even took forever to do that. Even though the food was not terrible, it was nothing great. We decided to never comeback there as it was nothing special with very bad service. If you happen to be around that area, just keep walking.
Unauthorised charge – we went here for an afternoon lunch...the menu was really bad there were limlited choices took too long and hosts were rude..i was with my baby the host didnt help with the car seat or give any alternative suggestion as to where to put the car seat we put it on th sofa and i was holding my baby...AND FINALLY WHEN THE BILL CAME WE TIPPED 20 % BUT WHEN WE CAME HOME AND CHECKED ON LINE OUR ACCOUNT SHOWD A DIFFERNT CHARGE THEY TOOK TWICE THE AMOUNT ON THE TIP...I WOULD NEVER RECOMMEND THIS TO ANYONE
Horrible, dirty restaurant – I came to this restaurant for a business lunch soon after it opened I believe it was back in 2006. The experience was not so great, it took over 20 minutes to get our drinks and over an hour to receive our food. However when we did receive the food it was excellent, wonderful. I told my boyfriend how good the food was, I was even willing to withstand the long wait. That was quite some time ago. My boyfriend and I happened to be in the area last night so we decided that we would eat here since he had never had a chance to try it. When our pager started buzzing we were led to a table that was missing a chair. There was a bench on one side, but the chair for the other side was missing! When we were seated after someone hunted down a chair. We noticed that there was a platform that held a large decorative column. This platform was strewn with trash (used packets of equal, dirty used napkins, pill casings). My boyfriend and I sat there talking but after a while we realized that no one had come by to take our order or even bring us drinks. When someone finally did come he was really nice but by that time my boyfriend was looking at me like I was nuts for recommending such a place. I figured that at the food might make up for some of these shortcomings but I was dead wrong. The food was terrible. the restaurant is filled with lots of very loud, very "interesting" people. I understand that they can't choose who patronizes their restaurant but don't come here if you want a nice quiet dining experience with good food & service.
Great Food – Went here for a lunch recently with my job. Our group was about 15 people. They had to put us at 2 different round tables because they didnt have any long rectangle tables. So we didnt really eat as one big group. My suggestion is they get rid of the circle tables to that when big groups come into eat, they can push 2 tables together to make one. Also the service was a lil shakey. But all in all the food was good. Nice ambience and scenary. A little expensive though. I would take a date here, not a large party.
DO NOT BOTHER – I have been to this place twice and the second was worse the the first. The service was terrible my friend found sth in her food. JUST DO NOT GO THERE. I have never encountered such rude waitresses I was far from impressed with the place
large portions are good – The restaurant is alright, there is always a wait on an giving day I go there. The portions are big and are not too pricey. The service could be better. The cheesecake here is alright, there isn't a very big selection but nevertheless very yummy.
Great Wait staff. Horrible Hosts. – My wife and I went to this "very nice restaurant" because it had been recommended by a mutual friend. She had said that the food was terrific and the service was good. We knew we liked the locale. It came to a crashing halt at the host station. There we were greeted by pompous, disrespectful hosts who make you feel as though they really have better things to do than take care of you. When we were shown to our table, the host departed as I was asking him a question about a better table. He did not wait until we were seated, nor did he answer my question. Rather, he just sauntered off to do whatever it was that was urgently compelling his attention. Thank GOD for the wait staff. They were polite and prompt, courteous and attentive. The food was good; not fantastic, but plentiful. My experience with the hosts rather puts me off and I do question whether or not I would return.
Obviously, the restaurant has potential, but it will take corporate making some substantive changes in its personnel for this good spot to become great. If ones first impression is a lasting one, it would seem appropriate to make those front of the house changes. But the reviews I have read, tell me that this is not about to happen. Too bad! What a waste!
YUMMMMM!!!!!!!!! – THE FOOD HERE IS GREAT!!!! VERY TASTY AND GREAT PORTIONS. THE SPINACH DIP AND CHICKEN SKEWERS FOR APPETIZERS ARE SO DELICIOUS! THE DESSERTS ARE THE BEST!!! ENTREES ARE SOO YUMMY! DRINKS ARE GREAT AS WELL! BARTENDERS AND SERVERS ARE FRIENDLY FROM MY EXPERIENCES. THE BAD PART IS TRYING TO GET A TABLE ON THE WEEKENDS, AND THEY DON'T TAKE RESERVATIONS. I ADVISE YOU TO GO EARLY. IF DINING IN AROUND 8-11 P.M., THEN I SUGGEST YOU EAT A LITTLE SNACK OR SOMETHING BEFORE YOU SIGN IN FOR A TABLE.
Bad Food and service don't waste your money – I took my wife for lunch, bad experience shrimp dish with no shrimp in it. Brought something we didnot order. Asked for the manager,claims new employee he did not even apologize dont go there
Incompetent and Rude Staff - F List establishment – This is a disastrous dining experience. The Servers are incompetent. The management is incompetent. We were seated at a filthy table and when a staff member asked another staff member to clean the table, the one cleaning it had a very nasty attitude and got mad at us because he had to clean it. The manager , Sean, and the corporate offices did nothing about our experience; not even a free coupon or piece of cheesecake. Everyone is incompetent. This is an extremely gheto establishment. See for yourself. Instead of a Cheesecake Factory knockoff, you'd be better served (literally and figuratively) someplace else. Don't spend money at this joint.
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