J G & Sons Movers
Decatur, GA 30032
Phone: (404) 244-5306
- Cross Street:
- Belmont Drive
- Hours:
- Mon-Sat 9am-6pm
Editorial Description for J G & Sons Movers
Family-owned company offers competitive prices, complete service for small moves, experienced movers and consistent customer service for the Metro-Atlanta area.
Insider Tips
The ExtrasCheck out the company's website for tips on moving, a moving checklist and a no obligation quote.
User Reviews for J G & Sons Movers
09/21/2007 Posted by av2007
I called JG & Sons for help with loading a rental truck for my move. I was impressed both by their online reviews and with my first conversation with a gentleman from JG&Sons. After deciding to use them for my move, I called back to schedule and spoke with a woman that took my appointment and billing information. We scheduled an 8:30am move. The night before the move, I received a call to confirm the move from Gwen(?) and she confirmed for 9am. I told her that we had booked 8:30am and she then confirmed the 8:30 start time. On moving day, they were a no show. I called JG&S at 8:45 and was told they were slow moving and should be arriving on site at 9am. At 9:15, we received a second call saying they were on route and would be about 15 more minutes. Around 9:30, Gwen arrived but there were no movers. She then told us they never book before 10am and continued to make excuses about a new girl booked the job, etc, etc. The movers finally arrived at 9:45. JG&Sons offered excuses for the tardiness but made no attempts to fix the time issue before moving day. I would not have booked them if I knew they would not be on time and would not be on site before 10am. We had time sensitive appointments out of state for the day that were missed because of this delay. To their credit, the helpers did a good job of packing the truck and the gentleman to whom I first spoke referred me to eMove where I found fabulous helpers for the other side of the move. The destination crews professionalism helped relieve me of my ire with JG&Sons.
10/11/2006 Posted by ccrcvr
J G & Sons were fabulous. This was only the 2nd time I've used movers and was very sceptical. The first time the movers whined and complained, moved slow, and damaged alot of stuff and the company would not fix any of it. Thomas and his crew arrived at the time specified. Those guys moved -- and I mean moved at top speed for eight hours. Thomas packed that truck tight and knew what he was doing. Nothing was damaged in the move and they took their time with the fragile stuff. Even my curio cabinet arrived safely. They even took the time to take the handles off the fridge door so it would fit and not damage anything. They only sat down for 30 minutes for lunch break at my insistance. All I got was yes, ma'am, no, ma'am -- polite, polite, polite. I spoke to "Dad" as he stopped by just to check on the job and told him he should be extremely proud of the job that was being done and that I would definitely recommend their company to anyone. I even told my realtor that she would recommend them to her clients and feel very comfortable in giving out their name. As a single mom of two and not having anyone to move the BIG stuff, I will definitely call JG & Sons to move me again -- but hopefully I won't have to.
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