Fusco's via Roma

02/09/09

Great food, rude owner

by leblancsuz

My husband and I dined at Fusco's on February 7th. Once we got past the rude owner, we had a very pleasant experience. We had a 6 pm reservation, and the owner led us to a table, but we preferred a booth. When my husband went to check on a vacant booth, the owner very rudely tapped him on the back and abruptly said, "Sir, that booth is reserved for another party," turned around, and walked away. I suggest this establishment either start asking their customers when making a reservation if they prefer a booth or a table, or find somebody more pleasant to greet the customers. It's too bad the evening had to start off on a bad note, because after that, the service and food were outstanding.

10/22/08

Pretty setting, so-so food and service.

by Caralinda

Four women recently walked in to Fusco's for an early dinner on a weekday. Only two other tables (a total of four other diners) were seated, and were already started on their appetizers. Nonetheless, we four waited for more than 15 minutes to get the attention of our waiter to come for our drink orders. Once given, the drinks took another 15 minutes to arrive. By this time, we were starving, but menus had not even been given to us. We asked for menus, raced through them to find something that could be prepared and served quickly. and once again hunted down the waiter. He finally acknowledged our presence so we placed our orders and asked for some bread. Ten minutes later...no bread. Fifteen minutes...no bread. Twenty minutes later...out came the entrees, followed 10 minutes after that by the bread. Other diners had finished and were waiting for their checks. They waited; we ate. As soon as the waiter handed over the check to the table next to us, we told him that we were ready for ours, too. (We weren't, really, but didn't want to endure another wait.) That proved to be good planning. When we were finished, we waited yet another 10 minutes for the check.

In the course of our stay, nobody came to ask how our food was, if we needed more water, another drink, wanted to see a dessert menu, etc.

Maybe we just caught the staff on a bad evening, as other people have told us their experience at Fusco's was great. Two of our foursome returned with their husbands about a month later and said the service had done a 180-degree turn from horrible to quite good. (From the makeup of the diners in that return trip, I'm now thinking that the magic word to summon servers in that place is "testosterone." Hey, that even SOUNDS italian; Fusco's should offer something such as "Testosteroni Ala Fusco, a delectable marriage of pasta and our secret sauce!")

Will I go back? Maybe. The restaurant is really quite pretty, and maybe the service HAS improved.

• Pros: Pretty setting in historic section of town.
• Cons: Abominable service.

08/23/08

Hip, European-style sophistication comes to Acworth!

by mashka00

Let's see...where should I begin? I just can't believe the good reviews of this place. It must be true that some folks don't care about how the food tastes just so long as there's a lot of it! I guess that either these folks are just plain uniformed, or they must either work for Fusco's Via Roma or they are friends of the owner. The food is only average AT BEST. If I was living in Acworth and had a choice between Krystals or this place, I'd most likely pick this place. I guess it comes down to a lack of choice in this town and a lack of sophisticated taste buds. A fool and his money are soon parted!

• Pros: Pretty place and it tries to be hip and cool
• Cons: folks who run this place don't know what they are doing! superficiality but no quality!