Buford >Recreation Facilities > Oasis Bowling
1601 Horizon Pkwy, Buford, GA | Directions 3051834.073268 -84.009295
Great summertime fun. My son and I came here to meet a couple of friends that are on a league. There are also coupons on the website to save money all summer long.
Horrible service! The man who I think was the manager there put us on the wait list for an hour. We played some boring games while waiting. Even though he saw us sitting around, he still allowed some new people just walking in to get some lane. So I approached him about the situation and he said he did call us even though he saw 7 of us sitting there as I was staring at him also. In addition, my two other friends came and another worker who was a lady refused to allow one of my friend to play 2 games because she said we wouldnt have time. Then, to end the night, she was supposed to refund about 7 games since we didnt have enough time to play but she stood there and argued with me saying that we did and refused to give me a refund.
oasis bowl joke – This is my first time bowling at Oasis Bowl and my last! In the league I bowl in one member had their ball severly damanged in the track area which required a ball replacement and it took over two weeks for them to get a new ball which came from another prop shop.......strange......another pro shop gives the bowler a ball because the damage was non repairable and he felt bad that the bowler went through so much crap from Oasis Bowl management! They still have'nt taken care of this problem. As a former PBA member and former general manager of a bowling center I would never treat my customers this way so If they can't take care of their customers any better than this I'll just take my money some place else and would not recommend this center to no one. Happy when this seasons over. I'm outta here!!!!!!!!!!
Bad experience – We bowl in a league at Oasis Buford and a couple of weeks ago my son's ball was badly damaged in the track by one of their machines. Why this is unfortunate it does happen occassionally and all reputable bowling centers will either fix the damage or in the case of the damage being in the track area will replace the ball.
In the case of my son's ball they made a poor attempt at repairing the ball even though it was in the track and it severly effected the performance of a 200.00 ball. A severe flat spot was put in the ball where it rolls. I had several conversations with the Manager, the pro shop that attempted to repair the ball and the owner which all met dead ends. I took the ball to other reputable pro shops in town where I was told the same thing by everybody, the ball was damaged beyond repair. As a matter of fact the damage was so bad one of the shops actually replaced the ball for my son at no charge and only asked to be reimbursed if we were reimbursed by Oasis. Of course this has not happened and Oasis has made it clear they do not care so be very careful if and when you bowl there. Personally I will only bowl there the remainder of the season because we have an obligation to complete the league, after that I will never go back.
The fact is their machine severly damaged the ball beyond repair (even the ball mfg. confirmed that) and they would not do the proper thing and replace the kid's ball.
FYI the shop that replaced the ball is RAH Pro Shop in Midtown Bowl (Tony Haynes), Tony is one of the most knowledgeable Ball drillers in the area and is a delight to deal with... heck he replaced a ball that he had nothing to do with, just wanted to make sure the right thing was done for my son. We need more businesses like RAH and less businesses like Oasis Bowl.
Editorial Review by Elisabeth Bergman – Gwinnett County bowling alley has plenty of room for league bowling, kids' parties and a rollicking sport bar.
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