Bel Fiore Bridal and Special Occasion Salon

05/09/12

Watch Out!

by MadMaid

I am the maid of honor in my best friend's wedding, and I am the ONLY attendant in the bridal party. So, the bride and I went to Bel Fiore in January to shop for a bridesmaids dress for her JUNE wedding. We ended up buying a veil for the bride on this day, as well as my bridesmaid dress. The staff working for us that day told us that the dress and veil would be in around the middle of March...

The bride and I called the salon on May 8th to ask if the dress was close to being in or not. The response we both received was "It will be in SOON". The wedding is now three weeks away, and I still have major alterations that will need to be done on the dress. I expressed my concerns about having to get alterations done before the wedding, which were laughed off by the salon worker I was on the phone with.

The bride's mother called the next day (May 9th) to get an exact date of arrival from the shipment tracking of the dress. The staff nonchalantly told her that the dress arrived that morning, and they did not care to call and let me know.

Then, the staff proceeded to tell the bride's mother that the bride and I had been told multiple times that the dress would be in on April 30th.... which was a complete lie. We had never been given a specific date. The only timing that was given was the word "soon" each time we called to check. Either way, the dress was late coming in, and they were unable to tell us ANY date. Can you not track orders anymore? I am pretty sure I can track any order I make at any time.

I am very disappointed in the service that I and the bride have received from this salon. I had high hopes of a stress free experience, especially because we were only ordering ONE dress. I have been in multiple weddings with nine or more bridesmaids each, and all of our dresses came in way before this one dress did. Not to mention, I had to pay a $25 fee to ship my dress from the store to my house, which I was unaware of at the time I bought the dress. Now, I am scrambling to find someone to do alterations to my dress in time for the wedding. :(

05/09/12

Buyer Beware

by Tonibaloney

Buyer Beware. While the staff at Bel Fiore is helpful, you need to know that if you purchase shoes, bras, anything. . . even if you get the wrong item, you CANNOT return it. I was directed online and told what to buy. It was not what I wanted. I was not able to return the item and was stuck with the over $70 item. When I asked for help at the store, I was informed they have a "no return" policy. Even if it is something "never" worn and was suggested by one of their employees. I was not happy and will not go back.

03/27/12

I Said "Yes!" to the Dress

by LizzJudd

I went to Bel Fiore Bridal on Saturday to try on wedding gowns for the first time.

I expected to look at beautiful dresses, find some that I might like, and spend the day with my mom, FMIL, MOH, and two of my bridesmaids. I did not, however, expect to walk out with my wedding dress!

There’s so much to tell, but since I’m keeping all details from my fiance, let’s just say that it is BEAUTIFUL.

Walking in to Bel Fiore, I was instantly stunned by all the lovely dresses. I couldn’t help but state the obvious: “Look! Wedding dresses!”

When we arrived, I met Meghan who would be helping me find and try on wedding dresses. [Thanks, Meghan!] We talked about which dresses I was interested in seeing and I even showed her a few pictures I had torn from wedding magazines.

Meghan was wonderful. I gave her my honest opinion in the fitting room of my first impression of each dress. When we went out to get feedback from my mom, FMIL, MOH, and two of my bridesmaids, she was supportive and was looking out for my interests. She was so sweet!

I ended up getting the first dress I tried on. It is so beautiful and PERFECT. I can't believe I was able to get exactly what I wanted within my budget. I don't feel like I had to give up anything I wanted.

02/18/12

Best Bridal Salon in Atlanta

by lindaS84

Best place to look for a wedding dress! I went in with no real idea of what I wanted for my wedding and ended up purchasing a dress on my first visit! The staff was super friendly and attentive and made me feel very comfortable. They had a great assortment of dresses and all very reasonably priced. I plan to go back later to look at bridesmaids dresses.

12/19/11

The place to go for a wedding dress!!!!!

by sem473

If you are looking for a dress, Bel Fiore in Marietta is the place to go!!!! I had been to 5 shops and was getting a little discouraged. I stopped at Bel Fiore on the way to another appointment just to see what they had. My friends and I were welcomed in without an appointment. The girls there are so helpful, so sweet, and really listen to you when you tell them what you are looking for. When I found a dress out of my price range, they worked with me until I was able to afford my dream dress. I am so thankful that I just "happened" to stop in there. It was meant to be!!!!

Susan