2480 Briarcliff Rd Ne Ste 11, Atlanta, GA | Directions 3032933.826769 -84.332038
Mon-Thu 10am-9pm; Sat 9:30am-3:00pm; Sun 10am-4pm
If I could give this place a big fat 0 I would :-(. The customer service here is horrible, and the kicker is, i was talking with the owners . I called today to request an extension on my 30 day 5 class pass. It expires tomorrow, and I am not able to use the class before then. When I spoke with Paulina (apparently part owner) I did not want to discuss the reason why, because it shouldn't matter (the real reason is because I have to travel for a funeral)-- the nerve of her making me feel like I was trying to get over on them, or cost them money. The class is ALREADY paid for.
My conversation on the phone with her to say the least was impossible. She spoke over me the entire time, which in turn made me do the same to her. When I asked for her name because I thought she was rude, she very meanly said " I don't have to tell you that" When I asked for her manager she laughed and said I was talking with her, and then actually told me she could not make the decision to extend the membership for me (then how are you the manager-- ahhh that’s right, the one that cannot make any decisions?)
When I finally got someone else on the phone (the business manager aka decision maker) she told me I made Paulina so upset and that I was aggressive on the phone (just and FYI I share an office with a co-worker who heard our entire conversation, and reassured me I was not rude AT ALL). She also told me that they do make exceptions to their rules for people who ask nicely-- which I felt I was extremely calm and nice considering that they kept explaining to me how they would lose money if they give me an extension:
1) How much will you lose? $5 or $10??
2) NEVER tell a customer about your financial situation as a business
3) Give me 1 class now to keep a customer long term, OR don't give me the class and lose me forever?
I was extremely offended that these business women were more interested in short term money, and squeezing me out of a couple bucks than making a new customer happy and turning me in to a repeat customer. You better believe I am going to let everyone know how they treated me and how much they do not care about their customers.
The classes there to “drop in” are $20 ( I already paid $50 for the pass) so they wanted me to pay $30 total for 1 class. And from the 4 classes I took, there is NO WAY I would pay $20 for a drop in. I felt taken for paying $10 a class. The “dance classes” were not good, and the instructors who are supposed to be soooo amazing were not. They were hard to follow, very silent when "teaching" and more interested in watching themselves than making sure the class was going well.
Don't waste your money.
Don't Waste Your Time & Money – I visited Dance 101 to inquire about the variety of classes offered and the pricing. A group of us are preparing for a huge wedding schedled in June of this year. Some of the guests of the bride will be coming from Spain. Most of the wedding party are in their 30's and live in the Atlanta area. Our objective is to take enough classes to feel confortable on the floor with Ballroom dancing and 'Spanish' dance steps.
A friend of ours was told that Dance 101 offered Ballroom dancing, paid money and was later told that Ballroom dancing was not available and the fees paid were non refundable. During my visit, I was told that Dance 101 does NOT offer Ballroom classes. I confirmed with them that all class fees are nonrefundable and not transferable. Single class fees are rather expensive compared to the multiple session pricing. I consider this a very poor business practice and even though we may have considered Dance 101 for the non Ballroom classes, we are looking elsewhere. There are at least 7 of us in the group (mostly female), we all live in the Buckhead area and the exposure to Dance 101 would have been a plus for their business. We will not consider Dance 101 and we will definitely let our friends know about our experience. Don't waste your time!
Atlanta's Best Dance Studio – Dance 101 is the best studio I have ever been to. The instructors are absolutely phenomenal. There is a high energy vibe and attitude that will make you instantly addicted to taking classes here.
Great Studio!!! – This is the only dance studio I've ever gone to that has a celebrity artistic director that puts anybody who wants to dance on stage in an incredible artistic production with video backdrops and amazing choreography!
I just saw Koru this weekend - all three shows sold completely out! 145 dancers on stage... what other studios do that?!?
I LOVE THIS PLACE! Great concept - well run - friendly atmosphere - and GREAT CLASSES!
Next year I'm going to be one of the dancers on stage! Come join me!
Changed My Life and Body – There are so many wonderful things about this dance studio. I came to Dance 101 on recommendation from a friend in New York City (where I use to live) and it has certainly lived up to the solid reputation that it has built within the dance community. I would describe myself as a beginner and, after having my second child, I needed a place that would not feel intimadating. It is beginner friendly, and the instructors there really give dancers of all levels a good technical foundation, a sense of fun, style and a strong workout. The first class I took was Ballet 101 with Brad McCaskill, who is just one of the most outstanding teachers I have every come across to date and is extremely approachable. He is professionally accomplished (recognized around the world), technique oriented, passionate about his students and has a great sense of humor that keeps the class interesting. It is a good entry point to start back into dance and get in shape. There are over 50+ Discover classes offered every week and I never get bored trying new things as well. The best advice I can offer is get a dance pass first and try a few different classes to see what area/teachers you like the best. The wonderful thing is that you do not have to commit to a membership or class contract upfront---it affords you a lot of flexibility. Based upon other studios with their quality of teachers, the prices are in line and certainly, in my opnion, worth it.
Too expensive!!!! – Will never go there again. Too expensive!! Wow, $20.00 a class. I bought a class card but it was still very expensive and I have had such a bad experience there, I doubt I will finish using the card. What happened to pleasing the customer is what I would like to know because the customer service is very poor there...One day I was 5 minutes late for class and they would not let me attend the class. Why? ...not sure, but if you have already paid for a service, why should you be denied the service because you were stuck in traffic and could not get there in time. The facility is beautiful but what is that saying, "Looks are deceiving." It seems they want to take your money and that's all they care about. I'm not one to give negative comments but it's the truth...Nothing special about this place!!
Awesome Place to be 7 days a week! – I find that all the negative comments are really unncessary! All of the staff and teachers are extremely friendly! Dance 101 is one of a kind! The prices are so reasonable and they offer so much! The teachers are so knowledgeable about their style of dance! I've learned so much from every teacher. What better way to get in shape and loose inches then to dance! If you get an opportunity you really should stop by and check it out, its worth your time!
DON'T GO HERE – These people are scheisters and will steal your money even after you've PAID for classes. Convenient that they don't tell you their policy, and no wonder they can stay in business charging an outrageous $20 per class and then taking your money without ever giving you a class. Also, the front desk staff seem arrogant, don't smile, and frankly are not very smart. If you do go, make sure you bring something under a $20 bill because they can't figure out the change without a calculator......
Good for dancing, not for fitness – Let me start off by saying that I WANT to like this place so badly. Even though some of the classes were disappointing, I have returned in an effort to try and find some I like. I am trying to really hard to give them a fifth, sixth, seventh, and so on, chance.
They organize it, where some classes are for fun and calorie burn, while others are instructional classes to help you with your dancing. So I will speak to the two different types of classes individually.
PART 1: Dancing for Fitness:
I think the reviewer NoraSchmitz really got the nail on the head. I have also taken the Discover Dance Fitness class with Elaina, the Tighten Up Conditioning class (although Helen had a sub when I did it), and the abs class with Ofelia. I did not think any of them were remotely a good enough work out given that they were supposed to be "fitness" classes. So far the only classes I have taken that made me work up a sweat at all was a disco class and Discover Hip Hop Fit with d.norris.
Therefore, I think if you are looking for a dance class that will really give you a work out, you are much better off going to a gym that offers dance fitness classes. If you can find a gym that has it, Bodyjam is AMAZING. I've heard Group Groove is really good too. Zumba (for latin dance lovers) can be good or horrible depending on the teacher.
PART 2: Dancing for Dance:
If you are taking classes here just because you want to dance and do something else for fitness, then I think it could work. I haven't yet taken enough classes to speak to some of them specifically but I have peeked in on some of the classes. Some of the jazz, modern, lyrical, hip hop, etc look AMAZING and it is fun just to have a place to dance. If you are an experienced dancer, I am sure some of the higher level classes are an amazing calorie burn.
PART 3: Customer Service:
First of all, the place is expensive. In my opinion, it is probably too expensive for the product received. Also, the customer service stinks. Do not ever expect the front desk staff to smile or be nice- because they won't be. Go in with the expectation that the service stinks so you aren't disappointed.
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