Atlanta >Other Social Services > Maximus Child Support Svc
A disgrace and a waste of taxpayers money. I have been trying to get mine 10 years and now my son is about to turn 18. His dad returned to Ireland thinking I would not follow him here. His parents also would not give me his address. I hired a private investigator. You should see if Germany is a reciprocal country of the US. Finally I'm going to court in Europe to have my child support case from the states upheld. By law they have to enforce it in Germany for you. You should stick to your guns on them. Once it gets into the German system the hard work is over
New Contact # if you used Maximus.
If you used Maximus for child support services, i think i found a new contact #. Follow the directions and you should get results. Good luck!
To obtain case status updates and to speak with a Representative about your case, you will have to contact the Call Center at 1-877-423-4746. When you call the Contact Center you now have to allow the system to go through the entire options menu before it will allow you to select an option. You even have to allow the last option to be announced that tells you how to end the call before the system will allow you to select the option you need. You need to select option #4 from the first set of menu options then option #2 from the second set of menu options to speak with a Representative.
trying to to get child support for my daughter. I have went to the child support office many times trying to get child support for my daughter who is now 6 years old. Me and her father has already had a blood test done and it is his child but everytime I go to childsupport they tell me his family says he's no longer in the United States, and the he is in Frankfurt. Germany playing Basketball, his family will not give me his address over there because I will take it to child support office. His mom and dad comes and get my daughter almost every summer and tells her that her dad sent her some clothes or money or whatever, is there anyway they could be responsible for givivng me the information I need to the child support that my daughter is entitled to.
I have dealt with them off and on since 2002. They have not ever gotten me anything for my two children.. The answering/ hold machine they use is unprofessional and it cuts you off. I cannot get anyone to return my calls. Don't waste your time!
Don't waist your time. I have not heard from Maximus in at least five years. I always had to call them and when I called I would get promises that never came to pass. I called the number just recently and it is no longer in service. Maximus collected money for me one (1) that's right one time. It has been a very frustrating and disappointing experience. I didn't want to give them a rating at all but the system wouldn't let me go any further until I did. If anyone from Maximus reads this email please contact me so I can get my account started...again. Thank you.
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