Papa John's Pizza

Doesn't Recommend

tom v.

Joined 2 years ago

Same Elswhere Too. Here is what I wrote after receiving a substandard pizza in CA and the Mgr hung up on me....

OK for Pets?

Really, is it that difficult to make a cheese pizza?! This had to have been the worst cheese pizza ever made on this planet.

I complained....they sent another.....and half of it is still in my refrigerator waiting for the Mgr. (Johnny....day later and still waiting) to pick it up....a half is left because I was starved and ate two pieces....and the dogs another couple.

Johnny, genius that he is, left a VM with my roommate that we had stolen the second pizza....seriously would anyone ever go to a sewage treatment plant and steal solid waste?....same old....same old.

I called again to explain our disappointment and suggest Johnny pick up the remaining half pizza and refund our $20 ($5 was a tip).....Johnny hung up on me!!

Doesn't Recommend

usmcsyn

Joined 2 years ago

Terrible Customer Service. I've had a pretty bad experience with Papa Johns recently. I attempted to order online and the estimated delivery time was 45 minutes. That's reasonable until two hours pass and you still don't have your pizza. I called and asked to speak with a manager, his response was that they have no control over the online system. I asked if it was too late to cancel and he said that the only way we could get a refund and complain was to email the corporate website. I proceeded to email the Papa Johns corporate website, not just once, but TWICE. This was over 2 months ago. I still have not heard a response.

Papa Johns pizza is decent, which is the only reason why I gave 2 stars.

Recommends

Contributor

Joined 10 years ago

The Subway of takeout pizza joints embraces fresh ingredients and store-made crusts.. In Short
These bright white storefronts are accented with green and red details and photos of the chain's boyish founder. The simple menu focuses on standard pies and chicken-centric specialty pizzas--the Hawaiian BBQ, BBQ chicken, and bacon and chicken club--each topped with fresh ingredients like baby portobello mushrooms and roma tomatoes. A selection of sides includes bread sticks, cheese sticks, chicken strips and a handful of dipping sauces.