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What People Are Saying About Integrated Excellence
12/20/09
OK, but...
by Rharris at Citysearch
They take forever to process your payment, I guess because they are mailed to PA. Then they'll send you a late notice, when actually the payment was sent weeks prior to that. They really should make online payments available to avoid that hassle.
- Pros: System and other equipmment works fine
- Cons: Cannot pay online
11/05/09
poor customer assistance
by dan bradley at Citysearch
i have to move to a different city to keep my job or pick umemployeed. asked if could transfer system they don't offer it in that location not my fault.I asked how much to cancel it they wanted entire contract paid for not buy out offer I cannot afford to pay for something i not using when i called direct tv and att they had a small fee to cancel i was happy went on my way.what about helping out the customer I would pay for 3 months of service i would not use for leaving contract not 2 years
- Pros: alarm works great
- Cons: moving not by choice called to cancel very unfriendly
08/28/08
Great System!
by court73187 at Citysearch
This company is great! They are upfront about all costs and have a lower rate when you consider everything together. Other companies may advertise about their "low" rate, but have come out to my house and tried to sneak in some sort of ridiculous fee. The system is also very easy to use.
- Pros: Cost, Service and Ease of Use
- Cons: Not a largely recognized brand
