10/27/09

DO NOT USE!!!!

by quniverse

Terrible. Quoted me one thing...when the guy came for pickup said it would be A LOT more. He assured me it would be done for the quote. They siad they would DRY CLEAN it and did a quick steam clean so the spots show up MORE than before they got it. DO NOT USE!!!

• Pros: None
• Cons: Rip offs, crooks, dishonest....

05/31/09

Avoid these guys like the plague

by mperloe

The dryer duct cleaning was three times the agreed upon price. The dryer made very loud noises afterwards. Phones calls were not returned. After three calls, a followup appt was set. The driver no showed and claimed he was never given a number. I called back and was told that my call was ******

• Cons: Rude, abusive language on the phone, No show, broke dryer

11/11/08

These technicians are rude.

by ChristmasBaby77

This carpet company (Atlanta Pro Cleaners / www.carpetcleaningofatlanta) is 1/2 the price (even after they double the price on you) of other major players such as Stanley Steamer and Sears Carpet cleaning, but I am not sure it is worth it.

When I originally set up the appointment, I asked if I could leave a check for them (I have to be at work while they are at my house). They said no. I had to pay when they are finished. The technician today told me to my face today its because they always charge more. He said he wouldn't even clean a house for only $70.

I was told by the office that I would pay by phone when they were finished. Well, instead, the technician sat in my driveway and waited for me to return from work. As soon as I was out of my car, he started saying that I cost him a day's work b/c he had been waiting on me to pay, and that usually they call the police on customers that take a long time to return from work, or they take something valuable from the house and you only get it back when you pay.

I am going to look carefully around my house this week to see if anything is missing.

All this company cares about is getting your money. This morning I called and asked for them to get the technician out of my house and to cancel because the price had doubled and the technician was being so rude, and they threw in a bunch of free stuff to get me to agree on the work.

Then, after I paid, I tried talking to the manager about how the technician had gotten even ruder, and he pretty much just hung up on me. So, before I paid, they stayed on the phone with me to work out a deal, after I paid, they had no interest at all.

It was a really horrible experience.

• Cons: the price doubled, the technician threatened me