Decatur >
Computer & Internet Services > Stargate Technologies2052 N Decatur Rd Ste A, Decatur, GA | Directions 30033
33.790608 -84.307340View Less
“By far the best computer store in Atlanta area.”
“lot of people to thankfull to me for recommending Stargate to them.”
Very Poor Service. About 2 months ago, the hinge on my laptop was broken by my 2 year old. I have used the computer since then without issue (other than the broken hinge). I visit the Roswell location on Friday and spoke to the owner's son Ali. He assured me that they could do a diagnosis to order the parts, and that I could pick the computer up on Saturday afternoon. This is my work laptop and I reinforced how important it was to me and that I would be there on Saturday to pick this up. Well, on Saturday at 2:30 pm the store was closed and I and another customer left after trying the door. I called the phone number on the door to no avail. I then called the Norcross store and a technician indicated they would call him and have him call me to set expecations and address the issue. A whole day and half have gone by and still no call. If I could reach someone, I would advise them not to do anything and I would take my business elsewhere. They do advertise they are open on Saturdays and Ali assured me they'd be there. Pretty awful so far.
Poor quality and poor customer service. I purchased a $50 HDMI cable from Stargate two months ago. I spent a total of $181 with them. The cable initially worked fine. When I unplugged it from my computer, the connecting part broke away from the pins. When I attempted to return it, the owner accused me of damaging it and would not even consider replacing it. I turned to leave and told him he could keep it since it was useless. He then yelled "I don't want it" and slammed it into a garbage can. I WILL NEVER SPEND ANOTHER CENT AT STARGATE AGAIN.
Stargate has done well for me for years. I rate and recommend Stargate highly because I've purchased over a dozen used and new computers from them, and nearly a hundred various parts, all in excellent condition and with their support. They have kept my business, home, family and friends computing for many years now without a problem we couldn't handle. Thanks!
Best Store. By far the best computer store in Atlanta area. They really know what they are doing. I started to use them about two years ago. They do all my computer work. I recommend them to all my friends. A lot of people to thankfull to me for recommending Stargate to them.
Horribe Company. This company got my computer and fixed the problem but cause a bigger problem. I got lucky because right before they got it. My computer was seen by two other companies and said those problems where never there until they got their hands on it.
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