VoiceNation
Buford, GA 30518
Phone: (866) 766-5050
Message from VoiceNation
Local voice mail - in your community - flat fee for $8.95 per month.
- Voice Mail
- Virtual PBX
- Live Answering Services
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Editorial Description for VoiceNation
Local voicemail with unlimited calls and messages for a flat fee, live answering services, conference calls and other communications solutions.
User Reviews for VoiceNation
07/07/2008 Posted by taggseattle
The service provided by VoiceNation/Voice-Plus never worked as promiced. When a person called in they were to have an option to go to a live operator. That function did not work when I first ordered the service in May 2006. I contacted them and was assured they would get it fixed. In November of 2006 I discovered the same problem and decided that I needed a reliable service and followed the procedures to change the service and phone number to another. I personally talked with Eric my contact on December 13 2006 after he received the transfer papers and was assured he would take care of it. He did not, did not return follow up phone calls and the billing department was less than cooperative in working with me and also would not return follow up calls from me or when I did talk to them they assured me that Eric would call me. They charged my Credit Card for 5 months after the service should have been discontinued and I am still waiting for a refund. The last request for a refund was emailed and faxed to them on Sept. 14-26, 2007. Until today I had not had any reply and had figured that they were not going to work with me and that they were not worth the trouble to fight. Today I got notice that they put me into collection for two months charges after I cancelled the Credit Card to stop them from charging any more. As of January 2007, when they were to stop the service and transfer it to another I was paid up. They charged my credit card for several months after I talked to Eric about the transfer. They owe me for charges from February through May 2007 about $500.00. I even emailed Graham C Taylor, Vice President of Operations after he emailed all of the customers telling them they had fixed the problems. Again no reply. I would not recommend this service to anyone.
04/22/2008 Posted by Write2Market
I've used this service for 3 years now, and can only rave. I'm a small business owner with a team of 10 people, and most of us work from home. We needed a system to unite us and give us the service levels of a "big business" on the budget of a start up. In short, use Voicenation and never worry about your phone presence again. You can give out one number, and have callers hear a professional pbx route them to you, or any of your team. Everyone gets a virtual extension that rings all the phone numbers you set it up to ring--your house, your cell, your office... You can completely reconfigure the system as your needs change, from an online dashboard. You'll love it. Even better, the system can email you your messages. You'll never lose a message again, or worry that customers have an unprofessional experience.
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