Smyrna >Beauty > Deeply Rooted
2443 Spring Rd Se, Smyrna, GA | Directions 3008033.883657 -84.482743
Mon 11am - 7pm
Tue 9am - 4pm
Wed - Sat 9am - 7pm
LOVING THE ROOT!!!!! – Deeply Rooted is the place to go to recieve excellent service. The stylists are talented and friendly. They get to know you and your hair. I love my hair after every visit. I must say, if you are thinking of going natural make an appointment at Deeply Rooted.
I Just had to go to the Root! – When all my hair fell out, I just knew I had to go to the Root! Deeply Rooted Natural Hair Center
Great Place, People & Service – I have been coming to Deeply Rooted for the last year and the service and the people are great. I can always say that I leave with a smile on my face. This is a great place. Thanks for everything!!!
Deeply Dirty – For all of those you who may know Deeply Rooted has two locations. To begin, this salon has been blessed with some of the most talented stylists/barbers etc. in the nation (from NY, Detroit, California, Baltimore, Philly-only to name a few). What you may not know is the business practices of the owner and her management. Let's just say very GRIMY and Dirty. In addition to overcharging the stylists (hence, some of the prices all have paid and been quoted), employees have found their checks to be short, are not paid in a timely manner, and have often been unable to cash their checks as a result of inadequate cash flow management. Here comes the grimy....(wait for it) in hopes of pursuing her own career goals, one stylist made the decision to depart. Upon learning the unlikeness of being able to reap further fruit of the stylists talent (that is, she asked if her spot could be associated with deeply rooted) rather than taking the loss, she unexpectedly terminated the employee. People we have to wake up!!! As a community we cannot continue to patronize businesses (black or white) with business practices that undermine the black entrepunerial spirit! To the current management I leave you with this.... Hate on HATA!
Not a good salon at all. – Everything is stated in the cons. I can't even get management to give me a call back. The loctician named Nneka didn't even show for my appointment. Nneka quoted me one price for starter locks and the woman who actually did it raised the price by $75.
A earthy chic kinda groove – I must say i friend refered me to the salon,and i had one of the best experiences ever. Soon as i walked through the door,i was greeted with a big hello. i took off my jacket,and the assistant seated me right at the wash bowl no wait...im such a lil stickler for time,so we were off to a good start. She started telling me about my hair and how being natural was waaayyy better than chemically treated her..The girl at the front desk asked me where i was from i said ny,she said me too!!and we talked and talked about all the must sees.Then this earthy soul type girl literally bounced out,i think her name was carine,she was from california,and really reminded me of flower power lol...such good energy this place,my stylist jamila straigtened my hair so good,it reminded me of my old relaxer except with more bounce.I loved it everyones so down to earth, I definately will be back hands down
What a wonderful place! – The feeling of the salon is very welcoming, personal, and the atmosphere is really special. It's the way every other salon should be, and you can notice that difference right when you walk in. From the initial greeting to the shampoo to the stylist I felt special!
In short, if you are looking for an awesome hair experience you must try Deeply Rooted!!!
NOT HAPPY NAPPY HELL – I visited your establishment on Spring Road today. Today was to be a monumental day. I was starting my journey to natural hair by way of Locs. I arrived at your salon at 5:00 and I was greeted and told to sit at the shampoo area. The shampoo person used her nails to scrape my scalp raw. I know that some people like a rigorous shampoo but it is to be done with the balls of your fingertips. The stylist Nika (sp) started my hair and it was going well. Even though she continually yelled across the salon about making her evening plans on time, I was ok with that. My problem is that apparently I was an inconvenience because she constantly checked her watch and commented to the other stylist that she had to make her exercise class on time. So she rushed through my service, put me under the dryer and told me SOMEONE WAS GOING TO TAKE OUT MY CLIPS!!! She then grabbed her gym bag, instructed me to come back in two weeks and flew out the door.
I then sat under the dryer with no towel for two hours. No one asked if I was OK or paid me slightest attention. After the clips finished burning my neck the dyer stopped. A stylist came over to check my hair and then started to unravel the twists!! (which I didn’t realize till I arrived at home) WTF!!! Clearly she didn’t know what service I was receiving. Not her fault since my stylist left 2 hours ago to make it to an exercise class! I was then sat back under the dryer. Then another stylist took out my clips, did not oil my scalp or even show me the finished style!! Really? If I had known that this is what happens in a NATURAL HAIRCARE SALON I WOULD HAVE GOT A RELAXER!!! (NOT REALLY)
I hope that you address this issue, because after arriving home, I was so upset that I started to Google reviews on your establishment and found some of the same complaints dating back to 2007!
My family is in the hair care business and you must know that word of mouth can kill a business, and no amount of slick advertising and web pages can replace UNPROFESSIONAL BAD SERVICE.
Unfortunately what was to be a day of freedom forever from chemicals turned out to be a evening of Hell.
Still in pursuit of Nappy Happiness
Slow, unprofessional, unpredictable- Never again – I had my forth appointment at this place. It was my third appointment with Fatima for loc maintenance and rod styling. My first appointment with her for maintenance and a trim had gone well.
I also had an appointment with the colorist, Nicole. I had been styled by Nicole before and found her less than professional and seemingly inconvenienced by my presence. Perhaps she was having a bad day, so I switched to Fatima rather than writing off the whole salon.
For my appointments, I arrived at 5:00 PM for the color appointment. Nicole walked by me without a word and didn’t get started until after 6:00 PM. I finally got to Fatima’s chair at 8:00 PM. Fatima then informed me that she was about to leave, she didn’t know what time it was, and as a result of the late hour, she could not do a rod style because it would keep her there too late. She did a maintenance twist and large cornrows, not at all what I wanted. This is the second time Fatima has refused to do the style I requested. In my previous appointment with her, she told me that she couldn’t do rods because the front desk clerk didn’t put it on her schedule, and she didn’t have time. Mistakes happen, so I didn’t make a big deal of it in that first instance. However, the second time was inexcusable. Her attitude was not only unprofessional and arrogant. It was as if my being there was an inconvenience to her. She never apologized at all.
I tried to tell the shampoo person/front desk clerk what happened when I went up front to pay, but when the phone rang, she answered it and would not hang up to speak to me further. I paid, leaving no tips, and left with my hair braided in cornrows (a style I never wear) and wet. It was 40 degrees outside and I’m 7 months pregnant. I was not happy and neither was my husband when he felt my wet locks. I don’t usually sit that long, but I made the appointment and prepared myself for the long wait under the drier because I thought I was getting rods. However, to sit from 5:00 PM until about 9:30 PM and not get what I had requested FOR THE SECOND TIME, was to me both unprofessional and unfair.
It's not worth it. I'm done with Deeply Rooted.
You gotta go here if you have natural hair – Yo this spot in Smyrna will hook you up if you got natural hair. It's called Deeply Rooted. They do everyhting natural. Dudes were walking out of there with their locs right! The ladies have a lot of fun. It seems weird because everybody gets along. The atmosphere is very chill too. I'm tellin you, you'll really enjoy it. I didn't pay that much for my hair, and i was given a 10% discount for my first visit...you can't beat that. If you call them they only give you a starting price over the phone, but it didn't jump to anything outrageous when I got there, it was very reasonable. Anyway, check em out, you'll enjoy it!!!
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