Budget Truck Rental is one of the leading consumer truck rental companies in the United States, operating through a network of approximately 2,300 corporate owned, dealer and franchised locations throughout the continental United States, serving both the consumer and light commercial sectors. Budget Rent A Car System Inc. operates both Budget Truck Rental and Budget Rent A Car and is a wholly owned subsidiary of Avis Budget Group, Inc.(NASDAQ: CAR). For more information, visit www.budgettruck.com. …
Will Rip You Off For Money, Horrible Customer Service. Budget is absolutely AWFUL. I rented a truck from Budget this weekend, then was told after the fact I would receive my security deposit back on my card after FOUR days. Now, let me ask you - do you think Budget would accept their money FOUR days after I rented the truck???? Now, tell me why it is acceptable for me to wait that long for my money? The rep should have been upfront about that, and I would have turned around and brought cash, so I could have been ensured to not have to wait for money back. I have always rented from U-Haul, and never had that issue. I saved .03 cents per mile with Budget, and it was not worth it. I had customer services issues from the beginning. I made my reservation for 9 AM, because I wanted my truck at 9, not at 9:05, not 9:10, not at 9:15 (when the rep actually showed up). What's the point of the reservation? I honored my side by showing up several minutes before 9. Apparently, my time and money is not valuable. I WILL NEVER RENT FROM BUDGET AGAIN, AND WILL HONESTLY TELL YOU U-HAUL IS A MUCH BETTER OPTION.
Editorial Review by Citysearch Editors. Cargo vans and 10-, 15- and 24-foot trucks for one-way or in-town do-it-yourself moves; feature air conditioning, automatic transmissions, AM/FM stereos.
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