Atlanta >Consumer Electronics > Epac Mobile Repair Svc
Run...don't walk away from this company!!!. Terrible customer service. No return calls or emails. Very vague in preliminary discussions on the TV issues I called to inquire about. Just because Mitsubishi (or anyone else for that matter) gives their info for companies to repair TVs doesn't mean squat. I've since called a wonderful company: Atlanta TV and Video Repair. I'm surprised this company is still in service !!!
Great Service!. Epac serviced my TV set and provided AWESOME service. The repairman was very professional and polite. He told me that he had to order a part for my TV; he came back in two days with the part and fixed my TV. You guys were great and the price was affordable!
I wouldn't let him fix my toaster, much less my TV.
I had two tv's to fix. One a 55" rear projection, I get charged $285 for that one alone, and it still didnt fix it, he was supposed to come back and look at it but cancelled that appointment twice without calling, I had to track him down.
I had also given him my projector for my home theater, he takes a week to diagnose it, says it needs two parts and that he "ordered" them. His excuses go from they sent a wrong part, to we're having a conference call with the manufacturer. Even though he was supposedly only waiting on a part they "forgot" to send, 3 weeks and several excuses later he says he cant fix it.
Nice guy, but dont believe a word he says. Prices are within reason for the services, but you dont get what you pay for and may have nothing to show for YOUR $285, I know I dont.
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