Midtown Eyecare

10/31/09

Outrageous Pricing - High Pressure Sales Tactics

by vahiresident at Citysearch

I went to Midtown Eyecare seeking to purchase a pair of name-brand glasses under my company's vision insurance plan. I insurance plan has a very specific copay schedule, with the first $X of the frame price covered and the rest an 80% copay on the frames. The problem is that Midtown's frame price was so high (above MSRP) that it rendered the insurance almost useless. To top it off, I specified that I wanted the same brand of lense as my current glasses. The sales person examined the lenses and gave me a price almost three times higher than the co-pay schedule, saying these were a "higher grade" of lenses than the ones on the co-pay. Later I researched and found that my exact lenses were on the co-pay list after all. Then the high-pressure sales tactics began - they wanted to add on scratch coating, anti-reflective, UV, etc., adding another $100 or so to the estimate. When I balked at all this she said "you do want to be able to see well, don't you?" I replied that I have been seeing just fine with my current glasses and left.

I will say that the place was bustling with customers - apparently there are lots of folks in Midtown who don't mind paying exhorbitant prices for "boutique" glasses. But Midtown Eyecare clearly doesn't need or want my business at 2 to 3 times the price elsewhere!

The same day my son saw Dr. Barnes for an eye exam and received good service. If you have insurance, by all means see Dr. Barnes for the exam but go elsewhere for the glasses.

• Pros: Eye Exams
• Cons: Dishonest Pricing

02/24/09

i love this place

by smilelots at Citysearch

My experience with Midtown eyecare was great, everyone was so polite i was there for an exam my prescription is very hard to come for contact lenses because of my prescription by but the english girl made sure that i had something to go home with untill the wright one that the doctor wanted me to wear came in. She was so nice as i had alot of questions and she answered everything with out being frusted compared to some places that i have gone to in the pass. The exam to me went by to quickly i dont feel i got the correct exam i should of got, It was very busy but their was such a slection of frames to look at that i did not mind. If anyone is ever in the midtown area and wants to get good service and dont mind paying for some good looking glasses this is the place to go. I have told alot of friends to come here as they all comented on my glasses.

The happy one.

• Pros: everyone was very friendly
• Cons: they need to open earlier as some people are already at work at 8am

02/23/09

Nice Glasses

by ihavealife09 at Citysearch

Nice Selection of glasses. Lots of glasses to choose from. If you're ever there ask for Kay. She's very helpful and knowledgeable about any frame they have. Kay Rocks!