Cactus Car Wash

(404) 846-4040

2980 Piedmont Rd NE
Atlanta, GA 30305 33.8361 -84.3682

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Neighborhoods: Garden Hills, Northside, Northside

CACTUSCARWASH.NET

Last updated 10.15.11

Category:

Car Washes, Automotive Repair

Car Wash Services:

Auto Detailing

ambiance
100.0% positive
  1. am surprised to see the bad reviews of another location, as the new Milton (Alpharetta-Windward) location of Cactus does a great job at a great price.
drinks
100.0% positive
  1. Inside, a Southwestern theme abounds, with computers/internet should you wish to do some browsing, a reasonably priced coffee/snack bar, and big screen TV while you wait.
overall
0.0% positive
  1. ... If you want to take care of your car, this may not be the best place.
service
50.0% positive
  1. really wanted to like this car wash - it is close to my house and they are pretty friendly (and the service was fast).
  2. All staff, from the greeter through cashier and manager who gives the car one last inspection when you drive out were friendly and professional.
  3. Granted, this is the typical machine wash, followed by air/hand dry and then vacuum, but the staff that did the grunt work- vacuum, windows, etc. took extra care compared to the competition.
  4. Bad customer service, bad car wash!
value
100.0% positive
  1. am surprised to see the bad reviews of another location, as the new Milton (Alpharetta-Windward) location of Cactus does a great job at a great price.
4 Star Rating: Recommended

10/19/11

Upset Customer - Issue Fixed

by Katies1

I had a bit of a rough time with Cactus, the first time I went they sent me home with overly wet seats, and without proper explanation on what to do, the seats started to smell. However, after I contacted them about this, they took my car back TWICE, detailing it so thoroughly that the car not only smells great, but it actually looks nicer than when I bought it. Capitalism at it's finest. They provided a product, and when I wasn't satisfied they fixed. I would recommend them to anyone.

1 Star Rating: Poor

05/30/11

Barely cleaned my car, broke my emblem

by AtlantaResident

I first went to Cactus ten years ago. It was good then but has degenerated into a terrible state. Their service is more than rude, it is hostile. I got a mini-detail and they barely cleaned my car. They broke my emblem, refused to fix it, and laughed at me when I argued.

1 Star Rating: Poor

04/28/11

Customer service is terrible!

by Soarabove

Unprofessional and rude management. The washes they advertise always come with an upcharge. The terrible experience begins as you drive up and the greeters demand your credit card before they do your service. Beware.

5 Star Rating: Highly Recommended

03/06/11

Best Car Wash in Buckhead

by para7789

The friendliest most professional people. What I like about them is that they're truly organized. They know what they're doing which means I'm comfortable with their recommendations. Once they told me to stop parking in a certain place at work. Apparently the trees were dripping a sticky oil on my roof and it was difficult to take off. they were right.

thank you for your professionalism, I love my shiny car!

1 Star Rating: Poor

08/13/08

Wanted it to be better - but totally ruined my day... and my new car's dash

by nowinatlanta

I really wanted to like this car wash - it is close to my house and they are pretty friendly (and the service was fast). Unfortunately, when I took my new car in (Toyota Camry) in for its 1st car wash (!!) they managed to put two large gouges right across the dashboard / gearshift panels. (I'm guessing it is from them draggin the vacuum hose or sliding across from one side to the other as they cleaned the windows).

To make matters worse, when I pointed the scratches out to the management, they seems very unconcerned. They took down an "incident" report and promised to call to followup within a day. Four days later and I haven't heard anything (now I'm calling them).

A good example of "you get what you pay for"... If you want to take care of your car, this may not be the best place. The anquish of seeing these two scratches everyday definitely means I'll never go back...

  • Pros: low cost, fast service
  • Cons: lack of care for car, non-caring management, damaged car

The Details on Cactus Car Wash

Place Categories:

  • bad car wash
  • professional staff
  • big screen tv
  • fast service
  • great price
  • clean windows
  • not clean car
  • not best place
  • dry vacuum
  • cold bottled water
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