Jackson Hewitt Tax Service

Doesn't Recommend

hiedianne

Joined 2 years ago

BAD EXPERIENCE. This has got to be one of the worst experiences ever! The environment was small and dirty, the prepareres are not up to date on tax rules and changes. They made errors on my return which created a headache and major delay. They refused to take responsibility and they behaved unprofessionally. They mailed my return to the incorrect address and it was then returned back to them. They will not take my call or tell me the location of my return. I am not sure how these folks are even in business, I cannot be the only one they have done dirty. Oh, BTW, I filed the last week of January and charged for rapid return, and all-here it is MAY and I still have not seen my return and they are refusing any type of reimbursement for such poor services and inconvenience. You will be better off buying TurboTax and doing it yourself! I have used JHewitt for the past 10+ years and will never consider using any location ever again.

Doesn't Recommend

Erin Chambers

Joined 7 years ago

National tax preparation franchise takes the "I" out of IRS during tax season with traditional paper and e-file services.. In Short
Each of the over 6,000 Jackson Hewitt office locations across the country is a veritable one-stop shop for tax filing. With services for state and federal filings, the New Jersey-based company's experts assist with paper returns, free e-filing options and ferreting out and assigning value to potential itemized deductions on an individual basis. Accuracy and satisfaction are guaranteed, and return disbursement options include payment by check, direct deposit or prepaid MasterCard.