Exovations

Recommends

Gordon Shumway

Joined 2 years ago

Quick Service - No Hard Sell. I called Exovations one day to take a look at my back patio. My wife and I are looking for options as to either replacing or repairing our damaged concrete. Exovations came out the next day (quick, right?) assessed our situation and gave us a couple of different options. I was impressed with the individual at our house because he consulted rather than "sold". I have recommended Exovations already to someone else, and would highly recommend them to anyone looking for an exterior contractor. A+

Doesn't Recommend

nielloeb

Joined 2 years ago

Could have been better. After consulting neighbors, Kudzu, Angie's List, and others, and having four companies give estimates, I hired Exovations to paint the exterior of my house. Their price was the highest, but I felt most comfortable with them as a large company compared to the only other painter with which I felt comfortable - an individual. Throughout it all, Exovations was professional and communicated in a timely manner. And their Web site is thorough, even allowing me to use PayPal.

The job was to paint over all painted surfaces. They were also to clean the inside of large, screwed-in storm windows and the outside of the permanent panes of glass they covered. The crew worked very hard for hours and hours. They finished on time.

I hear every job like this has a punch list. Ours did, too. However, I feel some items should not have been on the punch list in the first place. They include sanding and repainting areas where old paint was flaking, replacing a cornice because the repair job they did looked terrible, and cleaning window panes after making them dirty in the normal course of work. This last item was especially disappointing. The outside window panes of the house were clean when Exovations arrived. They did not clean them when done. Nor would they clean them when asked on the punch list, saying they don't clean windows.

Speaking of windows, Exovations did not clean the storm windows or the opposite windows even though that was in the contract. When given this on the punch list, the end result was that they cleaned the windows badly. I had to show them the bad work, have them try again, and even give them my own window cleaning gear because theirs was not effective.

Finally, there are the little things that the project manager said I was "pretty particular" about but for which I disagree. Examples include the following, which make me wonder whether to recommend Exovations to others: You know how you paint in a gap between two pieces of wood that aren't flush with one another by painting thicker than on the surface? Exovations didn't. When presented with ground cover, do you try to avoid stepping on the plants as much as possible? Exovations didn't.