Kohl's

Doesn't Recommend

SWallace

Joined 3 years ago

Horrible Customer Service-Extremely Dissatisfied. I've spent literally thousands of $ at this store over the yrs. I bought an outfit in girls Clearance last night, found hole in leggings/brought back today to exchange. Barbara at Customer Svc desk very rudely informed me since no identical size 6 on Clearance, I'd have to return the entire outfit or keep the damaged pants. I couldn't exchg the damaged ones w/identical ones since they weren't on Clearance. I would've paid more for pants w/no hole, but not given the option. I wanted to keep the top-my daughter loved it, they didn't have another short-sleeved one & nothing was wrong w/it . I was given $2.40 off. Price is not the issue-it was minimal, but now I have a top w/no pants. This once-loyal customer will now ask my friends, family & associates not to patronize a company that cares so little about their customer's satisfaction.

Recommends

Kamila Przybylski

Joined 5 years ago

Find a wide selection of name brand merchandise and exclusive labels to outfit you, your child, and your home---all in one shopping trip. In Short
Whether your style is classically elegant, in-the-moment trendy, or kickback casual, this family-oriented department store is brimming with merchandise and accessories to complete your look. Bright lighting and wide, clean aisles allow patrons to peruse the myriad amounts of apparel, shoes, home products at their own pace. Shoppers looking for a dress-to-impress outfit peruse Simply Vera Vera Wang's line, while culinary hopefuls check out Food Network's latest kitchen gadgets. There are over 900 locations nationwide and the store is constantly receiving new shipments, keeping their goods classic yet contemporary, and always affordable.