The Derby

04/18/08

Corrupt, Dirty Establishment

by customer9999 at Citysearch

We had been loyal customers to the Derby for well over a year, the service was always mediocre at best. This was generally because they had one waiter/waitress to serve the whole restaurant while the bartenders stood around talking amongst eachother at the bar. We remained customers because it is close to where we live.

Tonight was the final straw and we will not be returning. The Derby has approx. 40 TV's. We asked that a hockey game be shown on one TV. We were told they couldn't put on the TV we wanted. They did however put it on the TV directly above our heads (barely viewable). Fast forward an hour, and they changed the channel to the 1 TV we were able to watch hockey on back to baseball (baseball was on every single TV in the entire bar). We then witnesses another patron that walked in pay the bartender then sit down at the table next to us. 5 seconds later a different hockey game was both on the TV above our heads and the one we had originally asked for the game to be played on.

I am appalled that this establishment would treat it's customers like second-class citizens, when all we wanted to do was enjoy the hockey game on 1 TV.

I would recommend going to Frankie's at the Prado over this crappy bar any day. We will not be returning to the Derby.

04/23/07

Worst experience ever

by 678rhonda at Citysearch

After sitting at the bar ungreated for sometime, my husband and I were finaly asked what we would like to drink. A hostess dropped a plate with french fries and something else on the floor behind us. The plate shattered and the fries went everywhere. She never cleaned it up. After a 1/2hour of watching people step on the shattered ceramic plate and fries I asked the bartender if he could get someone to clean it up. I said "I guess your server doesn't think its important to clean up her mess" where he replied "I wouldnt think it was important either, until you said so". So I guess it would have just stayed there all night.

When I asked for a to-go container for my cheese sticks I was answered with a "You'll have to wait!!"

The place was filthy, there was garbage in the service areas and everywhere on the floor. We have been in the restaurant business for serveral years and have never been treated so rudely or seen such filth.

I have been to The Derby at Spaulding Corners and thought that this was the same company. I really enjoy going there. I guess its not.

04/16/07

A Bar & Grill - Exactly What You'd Expect

by newyorkfrank at Citysearch

The Derby is everything you would expect out of a local joint; very good food at very good prices; witty bartenders that will put a smile on your face. The Hammond Dr. location has plenty of TVs, a few pool tables, and video golf. Happy hour specials are great (between 5 - 7 PM) and include $.35/piece wings, oysters, or shrimp. Be warned that Tuesday's are loudly annoying with Trivia. You can check the menu online (thederby.us), however there are a few items that have gone up in price a bit since they last updated the site.

• Pros: Comfortable, Great Value, Meet Good People
• Cons: Smoky, Loud on Tuesdays