Smyrna >Car Nutz Auto Spa
Last visit they scratched my hood when trying to remove sap. If it doesn't RUB out, don't SCRAPE it and leave permanent marks on my car!
Today's visit - (went there because friend gave me a pass for an emissions inspection and car wash - was no better. I was greeted with surliness by the emissions guy. When complete, I offered to pay the upcharge for the interior car service too. No "thank you," no offer to sell me additional services, and no interaction. Just processed the upcharge I requested and sent me back inside.
When complete, I ran two errands and went home to process my car tag renewal online. The State could not find the emissions test having been transmitted. I tried both online, auto-phone, and with a person over the phone. No record of the emission test with the state (these are usually instantly transmitted when performed).
I called AutoNutz three times with no answer. I tried to leave a message yet the mailbox was full. I drove back there as they were closing. All employees were driving off and the one lone employee said he was not certified in inspections. I asked him to find out how or why the test results were not transmitted. He repeated he was not certified. I asked him to call someone. He refused and told me to return the next day.
I will pay a penalty as my car tag renewal was due today. I should have done it earlier yet have done it this way other places each year with absolutely not one issue.
Ick to Car Nutz!
THEY SCRATCH CARS. SCRATCHED MY CAR!
User review by momand. staff very rude and no one in charge on hand
Sign in with Facebook Sign in with Facebook to see what your friends are up to!