Bray, Catherine, Md - Catherine L Bray Pc

(404) 370-0602

1428 Scott Blvd
Decatur, GA 30030 33.7921 -84.2925

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Last updated 7.07.10

Category:

Doctors, Family Doctors, Osteopaths

Payment Methods:

Visa, MasterCard

ambiance
100.0% positive
  1. and there is a comfortable feeling I got from the place.
  2. The office is very nice, homey, and comfortable and it has nice antiques to look at.
food quality
25.0% positive
  1. No matter if it was on the phone, at the office, morning, afternoon, "Miss front desk, misserable, rude, over 30, 'all I do is seat down and answer the phone, eat junk and treat people like dirty rags' " was in a single word an authentic witch.
overall
100.0% positive
  1. When I am sick or need care I dont seek out the place with the best receptionist, I seek out the place with the best doctor.
service
59.780001640319824% positive
  1. Terri is great - but the rest of the staff, AWFUL.
  2. No matter if it was on the phone, at the office, morning, afternoon, "Miss front desk, misserable, rude, over 30, 'all I do is seat down and answer the phone, eat junk and treat people like dirty rags' " was in a single word an authentic witch.
  3. LOVE Dr. Bray, the Nurse Practioner(John) and all of the staff.
  4. never went back, my daughter needed to get her third shot of a vaccine, and I just never went back, it was painful to be there and be treated so poorly, it was dissapointing to see how a good doctor could have such an awful staff, such of rude front des
  5. Dr Bray is a very friendly, but popular, doctor
  6. am not saying these people didn't have bad experiences here, but for me I have had zero problems, friendly receptionist, and short waits.
  7. Her office staff is very professional and now how to do their jobs.
  8. It just seems only the people that had bad experiences have rated this place which is completely underrated.
  9. Keep up the great work Dr. Bray and your staff!
  10. In the days of highly managed and impersonal medical care, I am more than happy to wait to see people who will provide the best care for my family.
  11. The office staff is rude and the patient is always waiting.
  12. Another thing, when i have called to get a prescription refilled or make an appointment the people that answer the phone have been very polite.
  13. The staff is wonderful and I've never been mistreated or felt that the staff wasn't concern with my needs.
  14. went through more than a month of dangerous, uncomfortable, and scary withdrawal symptoms before being able to finally actually talk with the medical staff (as opposed to front office administration), and when they finally realized that no approval had
  15. The office staff aren't bad, but they aren't great, either.
  16. Also, I don't necessarily like the cat but if you say something, the staff will put it up.
  17. nice doctor, marginal service
  18. The staff have always been friendly to me and I can usually get an appointment when needed.
  19. The NPs are fine, and I know they are well-educated medical professionals, but I think it would be good customer service for the doctor to introduce herself to new patients on their first visit, if possible.
  20. Again I will say I LOVE this office and staff.
  21. Worst customer service, worst receptionist I have ever had to deal with.
  22. Dr. Bray and staff are GREAT!
  23. usually can handle rude behavior ,especially because I understand that this woman probably takes a million calls like mine each day.
wait time
100.0% positive
  1. had a better experience at this office than I have at any doctor's in a long time and highly recommend Dr Bray.
3 Star Rating: Average

06/30/09

nice doctor, marginal service

by rewing

Dr Bray seems kind and competent, and I like the cat!

The need for frequent office visits for BP medication seems excessive, as I monitor my BP regularly and know when something is awry. It feels more like the office needs the billing, and I have a high copay.

Followup is haphazard - it can take days to get a reply, and then action on the request can take a few more days. The office manager nearly yelled at me once, saying a prescription was mailed on a certain date. When it finally arrived, it was postmarked a week later. <sigh>

  • Pros: nearby
  • Cons: front office
1 Star Rating: Poor

12/16/08

Dr. Brays practice is horrible and is completely incompetent. I rely on my medicine everyday to keep me alive, and her office neglected to write or call in my life-depending / life-saving prescription

by jbzatl

Dr. Brays practice is horrible and is completely incompetent. I rely on my medicine everyday to keep me alive, and her office neglected to write or call in my life-depending / life-saving prescription. On the day I needed the medicine I went into the office in person and requested them to call in the prescrip. They did not do it that day, and I had explained it was life threatening. Nor did they call it in the next day. THIS PLACE F0CKING SUX @SS they deserve to get shut down!

And I have been going there for 10 years and have never seen Dr. Bray. She is the ONLY Dr. on staff...THIS PLACE SUCKSS!

  • Pros: Everything is a joke at this place
  • Cons: Mistreat patients and DONT GIVE A FLYING F-CK about you
5 Star Rating: Highly Recommended

12/10/08

Catherine Bray

by fmartha

I was just looking up Dr. Brays phone number (because I had input it incorrectly in my new phone) and was astounded to see bad reviews on the this site for her office. My question would be: If you are a woman, and have you ever felt while you were at the doctors office that you were being marginalized, or that you were not being taken seriously? I have felt that way many times.

I remember my husband and I going to a male doctor with the same exact symptoms and he was given a full work up and I was given the brush off!! Come to dfind out I was the one with the medical problem not him! There is something to be said about a female doctor and a medical professional that actually listens to you! If you have ever experienced sexism in the medical field I want to assure you that this will not happen with Dr. Bray.

Those people above that got there feelings hurt by the receptionist better stay away from the DMV and trying to return a piece of merchandise without a receipt!

When I am sick or need care I dont seek out the place with the best receptionist, I seek out the place with the best doctor. Which is what you have @ Dr. Brays.

5 Star Rating: Highly Recommended

09/29/08

Wonderful practice

by rosbergs3

I have had nothing but wonderful experiences with this practice. True, i have never, ever seen Dr. Bray. My doctor, i guess i should say nurse practitioner, John Anderson is who i see. He is awesome and i never would have known he was not a doctor had he not told me. He does the same things a doctor does anyway so it makes no difference to me. Additionally, the rest of the staff is very polite and friendly and i've never had to wait in the waiting lounge for any considerable length of time either. The office is very nice, homey, and comfortable and it has nice antiques to look at. Also, i LOVE the fact that a cat is allowed to roam the office and keep people company. If you are looking for a good doctor, go to Dr. Bray's office. Even if you dont or never see Dr. Bray go there anyway. The nurse practioners are very skilled, professional and polite. Another thing, when i have called to get a prescription refilled or make an appointment the people that answer the phone have been very polite. Pay absolutely no attention to the negative reviews for this practice. They are unfair and they obviously have no clue about what nurse practioners do.

  • Pros: Very nice N.P., cat, nice office
  • Cons: None
1 Star Rating: Poor

07/08/08

Worst doctor's office I have ever visited.

by gwashington

I wish there were fewer than one star on the rating scale so I could tell potential patients just how lowly I esteem this practice. After I left, I looked up the state board of medicine and learned that Bray was on probation(she since is off). It is no wonder. Keep looking for another doctor; don't go to this place. Surely the five-star ratings come from friends and family.

The office is the most unprofessional -- of any kind -- I've ever visited. It's dirty, and cats roam the office and are even allowed back into the exam areas. (What about people who have cat allergies, or those who are afraid of cats? Seems a doctor would be aware of the high incidence of cat allergies and be sensitive to that). There's a cavalier, lax attitude at this place that is shocking. I was told that a PA would see me, as Dr. Bray is unavailable most of the time. I did not see a PA; I saw a nurse practitioner The office person said, "same thing." No, it's not -- they are licensed differently, trained differently. I don't want to see a nurse for my annual exam. In a metro area like Atlanta, why would a person settle for a nurse practitioner or PA for a first visit anyway? If I lived in the remote areas of Appalachia, maybe I'd be satisfied seeing the PA or NP for the first time -- but not in Atlanta. I expected Dr. Bray to at least come in and introduce herself, as this was my first (and last ) visit, but she was absent. I was appalled. And of course I was charged as if I had seen a doctor. And the wait to see the nurse was close to two hours!

I wouldn't take my sick cat to this place.

  • Pros: Absolutely none.
  • Cons: Rudeness, laxness. Felt like I was in a hippie den.

The Details on Bray, Catherine, Md - Catherine L Bray Pc

Place Categories:

  • great office staff
  • good doctor
  • love office
  • horrible dr brays practice
  • great work dr bray
  • like cat
  • friendly receptionist
  • scary withdrawal symptoms
  • awful terri
  • worst customer service
  • nice marginal service
  • great everyone
  • very liked practitioners
  • love aviance
  • love all
  • rude misserable
  • unique waiting room
  • best care
  • nice antiques
  • very polite phone
  • wonderful practice
  • good health
  • bad experiences
  • wonderful john
  • comfortable feeling

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