Share
01/18/09
TERRIBLE Customer Service - DO NOT GO
by Dukester1 at Citysearch
We recently had company over for lunch and ordered a veggie pizza from Gallas. When we opened the box for lunch, it was a cheese pizza. I called immediately to ask if the driver could come back with our pizza, and the manager on the phone actually said we did order the cheese. He said he could send over a veggie in 45 minutes, but he would have to pick up the cheese and take it back. Since I had company, I had to serve the cheese. The manager was so rude on the phone, he actually accused us of trying to get 2 pizzas for one. Really poor form and he never once asked his phone order taker (who was obviously in a hurry when she took my order) about it. WE ARE DONE WITH GALLAS!!!
09/15/08
There Are Better Pizza Options
by atltvlagt at Citysearch
We have the other Galla's pizza here in Brookhaven. My husband and I found the quality unremarkable. The crust had absolutely no character, the toppings, including the cheese and meat were poor poor, quality...hormel or similar. We are of the mind that frozen pizza from the grocery store would be a better option. My grandparents and family is from Italy. Having traveled extensively we know good Italian-American and Italian food. This is not it. It tickles us that our neighbors in our million dollar neighboorhood order their delivery frequently. It seems money cannot indeed buy taste. For excellent Italian food in Atlanta prepared by Italians eat at Baraonda. It is worth the trip to Midtown.
07/28/08
Just OK Pizza, terrible customer service
by drew0507 at Citysearch
Again I was fooled by the reviews on citysearch! I visited this pizzeria (if you can call it that) with high hopes of finding some good pizza. What I got what an ok pizza and a style that I'm not particularly fond of. I grew up in New York City (yes, I am a damn yankee) and I love Pizza, all types of Pizza. Apparently, this is Buffalo, NY style pizza, but I'm not sure being that I have never visited Buffalo. They crust is on the thin side and the sauce is nothing special. it is a round Pizza but they cut square pieces out of it, which I'm not crazy about. It wasn't the worst Pizza I ever had, but I would rate it just a step about fast food Pizza (Papa Johns, Dominos...). Besides the Pizza being ok the service was terrible. I called while on the road to place an order and had some questions due to I have never been there before and had not seen a menu. Whomever answered the phone was rude and acted like I was bothering them. I almost cancelled the order but I was really curious to try their pizza. I wouldn't recommend this Pizzeria to anyone.
- Pros: none
- Cons: service, food
