Ippolito's Italian Restaurant

03/08/09

Kid Friendly, Great prices, Great Food, Great Staff

by kc36 at Citysearch

My family & I were driving around in Alpharetta and found this great italian restaurant in the Kroger Shopping center on Windward Parkway. The rolls and the chicken picatta were amazing. Our kids loved the pizza! Our server was very knowledgeable and

made us feel very welcomed. The General Manager was very professional when she approached our

table making sure that we were completely satisfied with our experience.

You could tell that she and her staff worked well together in making sure that everything was being done

for the customers dining there that night. The GM even brought over crayons & coloring sheets for our

kids. We are definitely going back! Great prices! Finally a restaurant where management cares about their customers!

• Pros: Management and Staff care about their customers!!
• Cons: Parking

03/08/09

Great Family Restaurant

by lizzyd95 at Citysearch

I just moved to Alpharetta and my husband and I have been looking for an Italian restaurant to take the kids to on the weekend. We had a great experience at Ippolito's and I would highly recommend it. We were seated quickly, had great service and amazing food. They have the best rolls! Best of all, they are very resonably priced with great portions...I would defanitely go back. Two thumbs up!

• Pros: Ambience, service, food, rolls...

10/10/08

Good Food, Bad Dining Experience

by GabVen at Citysearch

I have to say that Ippolitos has one of the best pizzas in town. However, my experience dining at the restaurant got totally ruined by one the managers of the restaurant (A lady in the Alpharetta location). She was really rude to our kids and passed by the table to make some sarcastic comments about how talkative they were with some of the people from the table next to us, she did not allow the ser ver to change the type of pasta for one of the plates we ordered, and she treated her personnel in a very rude manner in front of the customers. On top of that, one of our kids who is two years old walked in direction to the office and she screamed at me and commanded me in front of my husband and other customers to take my child and made him stay at the table. The server who was really nice apologize for the conduct of the manager, but we decided it is more important for us to go to a place where managers treat their customers and personnel with respect.

• Pros: Good Pizza, Friendly Servers
• Cons: Horrible Manager (I could not get her name, a lady in the Alpharetta Location). She demonstrated it is not a family-style restaurant for her behavior toward the kids in our table