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BEST BUY
Last updated 3.31.09
What People Are Saying About Best Buy
The Editor
Contributor
Citysearch
In Short – Founded in 1983, this high-tech haven is recognizable by its blue, box-like building stamped with a yellow price tag-shaped logo. Explore the wide, gadget-lined aisles and find brand-name goods including personal computers, video games, TVs, digital cameras, cell phones and fax machines. Choose from a slew of popular brands such as Canon, Microsoft, Samsung and Sony. In-house installation services are available for most car audio and video systems, home entertainment systems, satellite hook-up, and home appliances.
11/05/09
Worst Experience Ever!
by pg417 at Citysearch
6 months ago, my computer crashed. Took it to Geek Squad where they told me they could fix it in store. They promptly shipped it off without authorization by me, then refused to return my hard drive. They do not, cannot, will not answer the phone. I finally got my hard drive replaced in August and am STILL waiting for my data recovery. I will NEVER do business with Best Buy again.
- Pros: None
- Cons: Terrible Customer Service, Rude Rude Rude!
05/18/09
I dare you - just try to get them to answer the phone!!!!
by acudamatada at Citysearch
Waisted time and energy - Called three times no one answered the phone 2 out of 3 times on hold over 5 minuetes on each call. On the trird try got bounced all over the store!!!
- Pros: NO PHONE CUSTOMER SERVICE
- Cons: Can not ask about products before driving there..
The Details on Best Buy
The Extras:
If your computer crashes in the middle of a last-minute project, don't freak out, just call the Geek Squad, Best Buy's affiliate 24/7 computer-support task force. See website for details.
Know Before You Go:
Before you hop in your car, check the weekly online-only sales event Hot Deals Wednesday for savings on computers, cameras, electronics and appliances.
Look Good:
Don't get stuck with a lemon: Purchase the optional Performance Service Plan with your product to ensure long-lasting performance.
Category:
Consumer Electronics, Computer Hardware, Auto Parts & Accessories, Camera Stores, Major Appliances
Payment Methods:
American Express, Discover, Visa, MasterCard
Consumer Electronics Repair Services:
Shopping Products:
Consumer Electronics Products:
VCRs, Stereos, TVs and Radios, Video Equipment, Home Theater Systems
