Winters Chapel Animal Hospital

Recommends

Samantha S.

Joined 1 year ago

Winters Chapel Animal Hospital. My family has been taking our pets to Winters Chapel Animal Hospital since we moved to Dunwoody over 20 years ago. I trust Dr. Nachamkin and Dr. Silverman implicitly. sounding board is right, they never prescribe any treatment that isn't necessary and in the best interest of your pet. They really care about your animals and you. Laurie, the office manager, is also amazing. She knows all of my and my parent's pets. Laurie makes us feel like family.

I can't imagine trusting my pets to anyone else. I hope they are around for years to come.

Recommends

sounding board

Joined 2 years ago

Winters Chapel Animal Hospital. I was employed by these Doctors, am currently a client and an unsolicited fan of the way they conduct business and practice medicine.

An insider perspective:

Dr. Nachamkin is precise in all that he does from ironed creases in his scrubs, to calculating estimates, to never promoting more treatment than is necessary. I have seen these Doctors maintain their professional demeanor, integrity and honor through personal illness and tragedies. They have remained steadfast in their ethical practices of medicine as well as reasonable in their prices.

They're not a charitable organization, which receives donations, but I have seen many charitable acts of kindness through the years done by these Doctors.

I have seen countless clients driving their $100,000.00 cars, carrying their Gucci handbags decline a virus shot for their dog which costs circa $25.00. Then, the dog comes down with parvo, and the treatment is expensive. Instead of the person admitting they should have gotten the inexpensive shot, they would yell at the staff that the treatment of parvo is too expensive, and if ?we loved? animals, we would not charge that much money. Completely, neglecting the fact that we informed and educated them on the need for the virus shot, which they declined.

They have had a plethora of examples of reasonable honest clients as well as unreasonable dishonest people.

Some who state, ?Do whatever you need to do Doctor, money is not the concern, my pet is my priority.?

I found that many times, they are the very people who then turn the tables, when the bill is presented, and so it appears to be with this poster.

It is unfortunate the internet has allowed unproven complaints to libel a person without a fair balance of the facts. I am very disappointed in the depths humanity will go to hurt the innocent... especially because it seems they wanted to "get out of paying a bill" which they had authorized before treatment.

(It has been policy for years that everyone signs a comprehensive treatment release form before dropping off their pet and they dicuss price ranges at length. And before any unforeseen additions, the client is called to get verbal authorization)

***Note: Her family are still clients of the Doctor. What does that tell you?

Dr. Silverman

For months I heard the Doctor go outside and have a conversation. I thought he was on the phone and did not pay close attention. Then, one day he opened the door to the practice and was sweet-talking to a little cat trying to coax her to come inside. I recognized the feral cat as we had fed her for four years in a bowl off to the side of the building. This cat, we named Cha Cha, would warm up to the Doctor and tell him all about her day in a varied tones of meows. He would speak lovingly in return until she trusted him.

Today, that cat lives inside with all of them. She greets the clients and gives her ?testimony? of her life before and after she got to move inside.

Recommends

MrPostie

Joined 2 years ago

Amazing vet!. Our puppy caught a flesh eating bacteria, and Dr Silverman was amazing! He took our pup in as if he was his own, changed bandages, kept him overnight 2 days, administered antibiotic, and let us come by with our kids as if his office was our home. I really can't thank him enough for saving our dog's life, and he will be our vet as long as we have animals!

Doesn't Recommend

notname

Joined 3 years ago

HORRIBLE PLACE. they only care about money. they dont care about people or animals.

Recommends

robbierawley

Joined 5 years ago

Winters Chapel Animal Hospital is the Best Kept Vet Secret in Atlanta. We've been patients for over 10 years and have nothing but good experiences with ALL the doctors! They are very knowledgable and always very understanding. They have NEVER recommened tests, treatments, etc that they have felt are unnecessary or not needed. Our pets have always been in excellent hands in their care.

Doesn't Recommend

ExtremelyAngry42

Joined 5 years ago

TERRIBLE ANIMAL HOSPITAL & TERRIBLE VETERINARIAN-DR. AJ SILVERMAND, D.V.M. DO NOT HAVE DR. AJ SILVERMAN, D.V.M AS YOUR VETERINARIAN!! HE IS TERRIBLE AND COMPLETELY IGNORANT!! THIS VETERINARIAN DOES NOT KNOW HOW TO KEEP HIS STUPID TRAP (MOUTH) SHUT!!

Doesn't Recommend

jmc2002

Joined 5 years ago

Dr. Nachamkin. Overall premise of situation: Cat was throwing up night before for several hours. He was just put on Thyroid medicene by the Dr about a week prior which wasn't reacting well to him. So I took him in for a look at to see if the medicene was right strength. Not to run 15 other additional tests when he was a healthy cat before the thyroid medicene was prescribed.

Situation and results:

Winters Chapel and Dr. Nachamkin ran unauthorized tests (after getting off the phone with us and telling us no extra work would be taken because it would be a waste and nothing was likely to show) that ranked up a $300 bill. When I called to speak to the Dr about his choice of testing and authorization he proceeded to raise his voice and say I was questioning his skills as a Dr. I explained I wasn't but didn't give him a blank check for my cat services (especially when he A) had extra work 6 weeks prior all turn out to say he was a perfect cat and B) he said he appeared to be just fine in the office that morning and had not thrown up etc so he would give him IV and anti-nausea medicene and monitor him). So of course, I was shocked to see a $300 bill for bl*od work etc. He argued his rights to do what he wanted and then said he would take the charges off with a refunded check. I said thank you as I think that the panel ordered was out of line for the symptoms and past extra work of 6 weeks ago, He then yelled you will get your records back too and Hung up on me. That was uncalled for and unmature. Especially for a man of his age and practice discipline.

Overall rating: I rate him with one- star. There is another Dr there that I have seen, a woman and she was pleasant. So I limit my review to him. But, there are many places out here and you seem to see whomever they give you so if the odds are you might see him, I would go somewhere else.