Dyer & Dyer Volvo INC

Doesn't Recommend

Albert Holmes

Joined 2 years ago

Unprofessional Snakes. Absolutely unprofessional snakes! I was working with Samantha on a vehicle. I called her before leaving my house to come up to the dealership. I live 2.5 hours away and made here aware of that before heading that way. She said they would be open and waiting to see us. Once we got to the dealership, we were informed that there was someone else in the middle of purchasing the vehicle we had came to see. Not only did they not give a crap that we drove 2.5 hours to see the car, they wanted to string us along for a little bit with the hopes they could sell us the car if the other person did not purchase. Hell no! I will never do business with these cons again and I will do my best to spread the word of how they do business there.

Doesn't Recommend

JStew

Joined 3 years ago

DO NOT TRUST!. I have found their service department to be very shady and I would not trust them. I used them out of convienience for almost 5 years until I finally said enough. Everytime I went there, they would quote me one price and then call me back within an hour to tell me something was wrong and it had to be fixed at that very moment. Found most of it very hard to believe and wish I could proove they caused some of the problems themselves. I finally gave up the battle when they tried to charge me $1200 for a $10 sunroof part to be replaced. Don't go there for service.