Vinings Family Dentistry

12/01/11

Best Service I have ever received!!

by wildflower03

Wow! I had the most amazing experience with all the staff at Vinings Family Dentistry. They gave me such helpful information on how to create a healthy smile, information that no other Dentist has ever given me!

Dr. McMaster even removed a cement stain from my tooth that I have had for the last 13 years! Every other Dentist I have gone to has told me that stain was permanent. I am so happy with my experience, I would recommend this office to anyone!!

08/15/11

Disappointed

by nsr81

I have been going to Vinings Family Dentistry for a few years now and liked them so much that I brought my toddler to them, too. I recently had an appointment scheduled and had to cancel it because I got a painful cold sore. The appointment was rescheduled for a week later and I was told that I would get a courtesy call reminder. Well I didn't get the call and it slipped my mind. I was actually at the emergency room with my son, who had pneumonia, at the time of the appointment. I know it was my fault for missing the appointment and that I shouldn't rely on a courtesy call to remind me of an appointment. But I wasn't expecting to get a bill (the very next day) in the mail for $75 for missing the appointment. It's pretty disappointing that they would be so quick to send a bill out, but not follow up as thoroughly with appointment reminder calls. I will not be going to this dentist anymore. I would recommend to anyone else that does to make sure and keep track of your appointments and don't rely on a courtesy call, or you may be stuck with a $75 bill for nothing.

10/03/09

The Best Dental Practice, Best Professional Staff in Georgia

by MorningFlower

I do not like to use the term "Angel" loosely - as a matter of fact, I use that word seldomly - but I had to write a review on Vinings Family Dentistry and Dr. Guy McMaster. To cut a long story short, my life is not what it used to be, and I am struggling to make ends meet.

I had been having a toothache for the past 3 weeks and unsure of what to do and who to turn to until Dr. McMaster heeded my cry for help. I must admit that I was very nervous going into his office - I had feelings of shame, inadequecy, and I wasn't sure what to expect.

I got to the office which is very warm, cozy - you are sort of transported into a place that is nothing like you have seen before. It is not your typical dentists office - it's absolutely stunning. I was warmly greeted by the receptionist Ella and after a few minutes of waiting, was ushered into a room where the dental assistant walked me through the process, took x-rays etc. I was treated like a queen, they spoke to me with so much respect and went above and beyond to make sure that all my questions were answered and right in the middle of signing all the documents - I broke down and cried. They were tears of joy that I would finally get a good nights sleep, tears of joy that these people were treating me like a queen, and I finally got a reminder that there is some good in the world.

Unfortunately, my tooth was too decayed to salvage and Dr. McMaster removed it for me, gave me a hug, told me to be strong and sent me on my way. I have tears in my eyes now because when I sort help, I really did not expect that anyone would respond and be able to put themselves in my shoes. I never thought for a second that someone would care - but he did, and I am humbled and grateful.

He is an Angel in my eyes - my prayer is that his business continues to thrive and grow, that all his needs are met as well as that of his exceptional team.

Each time I open up a dictionary and scroll down and look up the defination of the word "Angel" - Dr. MacMasters name is right next it.

06/23/09

The BEST Dentist I've ever found

by RogerLariviere

I've lived in Toronto (Canada) for 3 years, San Francisco Bay Area for 7.5 years and Atlanta for 1 year. I've never had a dentist like Dr. Guy McMaster. Dr. McMaster and his staff were extremely professional and courteous, making sure you are comfortable the entire time you are in the chair. I've been to his facility a few times and every time I needed anesthesia I never once felt the poke of the needle. I didn't even know he had done it. I recently had a crown done. Dr. McMaster and his staff did an expert job. I am extremely pleased.

So pleased that once I move to Alpharetta, I'll still be driving to Atlanta for my dentist.

Thank you for all the excellent work Dr.

• Pros: No pain!
• Cons: Can't think of any.

02/17/09

Best dentist I have even been to!!

by twbethune

He and his staff are highly professional and Dr. McMaster is very caring about his patients. My experiences with him have been nothing but positive, and w/o pain. He's good at what he does and goes the extra mile to educate you and see that you improve the overall health of your teeth. I would highly recommend him to anyone who needs a dentist that cares.

• Pros: Professional, ethical, and extremely good at what he does, that goes for his staff too!
• Cons: None