Spa Sydell - Cumberland Mall
Atlanta, GA 30339
Phone: (404) 255-SPAS
- Hours:
- Mon-Sat 8:45am-9pm, Sun 11am-7pm
Editorial Review for Spa Sydell - Cumberland Mall – by Citysearch Editors
The Scene
A highly visible seven-location chain, Spa Sydell is Atlanta's first thought for pampering services. With a plethora of convenient services, this one-stop spa will reward you with bona fide experience from massage therapists to estheticians.
The Services
While Spa Sydell doesn't venture into creative services, all the basics are here: massages, polishes, wraps, facials, manis and pedis. The signature facial ($130) is customized to your skin type and can include a glycolic peel or collagen treatment. Sydell is known for gift packages, such as the Deluxe Spa Day and the His and Her Body Massage. Bridal parties also visit this spa for professional makeup application.
Editorial content is independent of paid advertisers. Any expenses are paid for by Citysearch.
Insider Tips
Save MoneyBuy five massages, facials or waxings at once, and get one treatment free.
The ExtrasSpa Sydell's line of beauty products--cleansers, toners, moisturizers, eye treatments, face masks and sunless tanning cream--is available.
User Reviews for Spa Sydell - Cumberland Mall
05/10/2008 Posted by gretchenaj
Do not waste your money - worst customer service I have ever experienced. Tried to redeem a gift certificate to book an appointment and was told that I couldn't use it for special packages and I would have to pay extra to use the gift certificate!! Then I was hung up on by the "supervisor" Lucille twice! If you're thinking of a gift for someone don't get this unless you want to cause the recipient alot of anger and stress. Plus there is no one you can even give a complaint to - you have to write a letter! What a joke.
Pros: nothing
Cons: everything - worst customer service policies ever, staff is rude and hangs up on you
04/09/2008 Posted by Keilani78
I was looking forward to FINALLY using 3 old spa gift certificates that I had received as gifts for my upcoming 30th birthday, but was informed that I could not redeem them because they are over 2 years old. That's over $400 of my friends' and families' hard earned money that they flat out STOLE. I am a VERY busy person and unfortunately haven't had time to take off a whole day to spend at the spa until now. I looked forward to a nice relaxing day at the spa for my 30th, but now I have to inform my friends and family that all their generosity went to waste. Money is money... these gift certificates should not expire. I realize prices may have changed, but I was more than willing to pay the difference. I will certainly be telling all of my friends and family to never buy me another gift certificate from this corrupt company again, and I warn everyone to avoid this unprofessional business like the plague! They aren't even that great of a spa to begin with.
Pros: None
Cons: They steal people's hard earned money
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