Global Imports Bmw
(770) 951-2697
550 Interstate North Pkwy SE
Atlanta,
GA
30339
33.8972
-84.4509
What People Are Saying About Global Imports Bmw
User Reviews
mskrtjames
April 10, 2009
I had the worst experience ever today at Global. Aside from the rude people, there was absolutely no customer service. It was my first time at Global because of the horrible service I received at BMW of South Atlanta. In a nutshell, Frankie, a Service Advisor told me that he was too busy to check me out. Worst of all, they damaged my car. It looks like they backed into something about 3 times. There was no "I'm sorry". After they fix my car, I will never go back again. It's not worth the trouble.
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BUZZRP
March 02, 2009
I have had the enviable "opportunity" to take my BMW to visit Global BMW's Service Department numerous times over the past few years. Apparently I bought a lemon. The Service Representatives are professional but it is clearly a mixed bag as to how empathetic or caring each one is. I've met with multiple service representatives and some care while others don't. Remember, you only represent $'s for them as they most likey get paid for how much in repair they generate. I have to give the service department a BIG THUMBS DOWN as each time I take my car in it seems that something else breaks or goes wrong within a month of service or they don't fix the original problem that I brought the car in for. The IDrive on my BMW has been a complete nightmare and continously has errors. When I point this out they claim that it needs to be "re-masked" to the tune of $2,000 when it never worked from the beginning and should have been covered under the warranty. Every repair trip costs at least $500 but more normally $1,000+. The Global BMW service department stinks. Period! I would love to know what BMW repair shop is the best in Atlanta, clearly it is NOT Global BMW.
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garnerbmw1
January 29, 2009
I would like to thank everyone at Global Imports for making the purchase of my new BMW 325i the BEST! My salesperson was especially helpful in locating exactly the car I wanted and answering all of my questions along the way. He worked diligently communicating with us all through the process and made sure we were satisfied in every way. I can't emphasize enough how much we appreciate the way we were treated by all your staff. You made us feel comfortable and appreciated. It was a pleasure doing business with you all and that's something I've never been able to say about the car buying process before now! You have my business for life. There is truly no other dealership in town like Global Imports BMW.
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