Milano Pizza & Subs

03/22/09

Rude Customer Service

by AllieAllie

I was taking classes about a block away and on our last day we (myself and classmates + teacher) decided to order food for all of us from this place...

First off, when we called the person on the phone was very, very rude for no reason (prob having a bad day/ stressed out?). We were calling 2 days in advance as we were ordering a decent amount of food, so that couldn't be the reason he was being so rude. When our food arrived, the person delivering asked about his tip and was getting upset thinking we didn't tip him, and later actually had the nerve to call my classmates cell phone and was yelling at her about the tip, as the person obviously couldn't do basic math, as we left them a generous tip considering. The food was cold, not really tasty, the toppings stingy (we paid $4 extra for chicken and white sauce on one of the pizzas), and the service poorly executed. I don't understand how a place like this can stay in business. All I can say is that we were very upset and disappointed with the overall experience, and we hope no one else will have an experience like this here.

(My classmates will be posting reviews through me as well)

Here is one of them:

"Milano's Pizza was cold when it arrived, the lasagna was watery, we requested no pork in the lasagna and they put pork in it anyways, the salads were thrown together, there were several problems with their customer service, it was the worst I have never experienced. I will never go there again."

• Pros: None
• Cons: Food not very good

03/14/09

some of the best pizza i've ever had

by pgab

The pizza here is outstanding. The whole wheat crust is great, the sauce is nice and tangy, and it all tastes fresh. The subs aren't so great but the pizza is fantastic.

Service is usually fast and friendly. Not always, but usually.

• Pros: great pizza
• Cons: subs not as good