Kroger

Doesn't Recommend

demarsjcd

Joined 2 years ago

Worst Pharmacy Service Ever. So let me state that I am a college student who doesn't have much money, but these people treated me like a I was bum that was trying to get a free perscription.

As I walk in there I go to the drop-off desk and wait there patiently. After about a minute I'm greeting not so friendly by this lady that I can't even see. I ask her how her day is going, to no response. So I tell her that I just need to drop off a prescription. She precedes to let me know that they only have 50 out of the 60 pills that are needed to fill my prescription. I then ask if I can just get the 50 and pick up the others later. Her supervisor yells out loud, "we can not do that!" I replied politely, "why is that?"(because I don't regularly get prescriptions) So she just tells me that they cant do it...

Ok.... After a couple of seconds she agrees to fill the prescription, with the rule that I have to take a loss and not be able to get the 10 that weren't filled. So I say, "oh no problem, I'm just glad that you guys have it." She then says after the fact that I already agreed with her, "I just don't want to have this conversation again with you if you start complaining." Ok....

After about 5 minutes she said that the insurance didn't wouldn't pay for it, so I asked her if I could just pay it in full. She replies, "no you can't, I don't trust you." Then stops helping me and walks off with no explanation.

Needless to say I at least deserved a reason why they wouldn't let me buy my prescription out right. So after that I called up a rite aid in Alpharetta and they had me out the door with in 5 minutes.

Recommends

Contributor

Joined 10 years ago

Supermarket chain offers patrons well-stocked shelves of groceries and household products.. The Kroger Co. was founded in 1883 Ohio, by Bernard Henry Kroger. Since then the chain has expanded throughout much of the Southeast, acquiring several other grocery brands. Today, Kroger stores offer a wide variety of items, ranging from fruits, vegetables and meats to dairy, fresh-baked goods, housewares, beer and wine, books, magazines and flowers. Most locations also have a pharmacy and photo lab.