Atlanta >Food & Dining > Thai Chili
2169 Briarcliff Rd NE, Atlanta, GA | Directions 3032933.816350 -84.334977
Sun-Thurs 11am-10pm; Fri-Sat 11am-11pm
Great Thai Food – I lived in Thailand for ten years and frequent this restaurant to experience authentic Thai. Spices are great, seafood is always fresh, portions perfect, and they always make it "spicy" like I request. You will never be disappointed.
Great food, MEDIOCRE SERVICE – I found this restaurant coincidentally when I took my wife to the bakery store nearby. We decided to give it a try last weekend (without reading any previous reviews at City Search). It was a quite busy night for them, and I got pretty good impression while I was entering the restaurant because it is well-decorated. Yet, nobody even bothered to greet us; a lady was busy on the phone, and the other lady looked so overwhelmed with lots of people waiting. When it came to the meal, I had to admit that the food is great; the Spicy Catfish and Salmon Curry were cooked to please the customers. However, the service was horrible; I had to flag many times for empty glasses of water. The smile I got was when the server brought the check to our table. The worst thing was when we left the restaurant; the hostess was just there seem busy doing whatever without even looking at us. I don?t know what rates to give this restaurant, especially compared to Tamarind for its Thai Cuisine. Just keep it in mind that they do serve good food, but don?t expect you to be treated nicely and properly.
Completely awful service – While I am writing this comment, I do still feel bad about the meal just delivered to my door tonight. My family has been a loyal customer of Thai Chili for about four years and there is no doubt that the food is top notch. We could be categorized one of regular customers for pick up and delivery, and never had any problem before until tonight. The person on the phone (I can?t tell exactly whether is a man or a woman) couldn?t get what I meant to order, everything just seem complicated to him/her. Besides, I was completely bothered that he/she kept putting me on hold. It seemed like it?s a busy night for them, and he/she just couldn?t focus on taking my order. Finally my order was taken, but by the time I got my meal and opened it, it was A TOTAL MESS!!! That person hardly got my order correctly which never happen before when I placed orders. My order might be little bit complicated, but when I placed orders before, the lady who used to answer the phone always gets it right. Tonight, I was really upset and felt bad that we had to trash all the meal and went out for fast food instead. I called Thai Chili to speak with the manager and was told that the manager was off on Sunday. It was a complete disaster; they shouldn?t hire a person that could not understand customer?s need. Honestly, I don?t think we?ll ever order again from Thai Chili.
Very displeased – Place an order for pick-up on Valentine?s Day and was told that my order would be ready in 15 minutes. When my husband came there, it wasn?t ready but the lady told him it is not going to take long. As a matter of fact, he sat and waited for another 30 minutes. I truly understand that Valentine?s Day is normally busy, yet the person who spoke to me on the phone should have been able to estimate the time instead of just say 15 minutes and made us wait for that long. I do feel bad since we ordered take out to avoid the crowd and have our Valentine?s meal at home, but I made my husband waited so long for the food.
Best thai in Decatur – We chose this restaurant because my friend recommended me. The prices are reasonable, great service, and excellent thai food. Our server was very friendly, polite and attentive, as well as the management on hand. She went around several tables, including ours and check if everything was to our satisfaction. We ordered the Spicy Lamp, it was superb. It took a while for them to cook but well worth it. The Salmon in green curry sauce was impeccable. I really enjoyed the food as well as the service. I plan on returning real soon!!!
My favorite place to dine – I've been to many of the Thai Restaurants in Atlanta but always find myself returning to Thai Chili. The food is always great as well as the friendly service. I love Padthai noodle, it's like comfort food to me. The goodness of soft noodles, sweet , with a squeeze of lime, it's perfection! Prices are pretty typical for Atlanta. My other favorite dish is the Jumbo shrimp curry (it's really big shrimp) and the curry is smooth and creamy, delicious. I don't usually think of dessert at a thai restaurant but the fried ice cream sounds interesting to me so I tried it and it was really good. I couldn't figure out how they made it though but you have to try it for your self. Always Great food and friendly service.
An absolute waste of time – My girlfriend and I love Thai food and Thai Chili is always listed on top of our lists particularly when we have any occasion to celebrate. Sadly, our last entire experience was a disappointment. Being in the restaurant on a late Sunday night, we expected better service. Our server, however, seemed to have no interest in taking care of us. No one greeted us as we entered and no one smiled, there was no rapport apparent among the servers, and our server, who never introduced himself made us feel kind of stupid with his flat affect as we attempted to be friendly customers. His vibe was like "just place your order & eat your food 'cause I could care less." By the time after we finished ordering, we were still water-less. What made us decide not to come back was when the server handed the bill added with 15% gratuity to my friend. That was such an embarrassment to me as the host, especially since we we were only 4 people. It made me seem like a person without any proper guide of tipping. I was wondering if the gratuity was added because of of our race or simply because of the risk of not getting the decent tip. When I finally confronted him, he didn't even care and all his reply was either yes or no. The thing I want to ask the management: is it a policy of the restaurant to add 15%gratuity to every table without any prior notification? Beware of their service!!!
Horrible!!!!!!!!!!! – Came on a Friday night, wasn't very busy but they seated 4 adults and my baby at a 4 seater table with a chair on the end that was extremely uncomfortable because we bumped our elbows against each other. The unbelievable thing was, there were still some of empty tables around us which no one was ever seated at the whole 1 and half hour time we were there. At first, I didn't want to think that they discriminated against us for our nationality, but probably they did. We ordered soup, appetizer, and 4 entrees. The masaman rib and the soft shell crab were phenomenal. All in all, the food was decent nothiand flawless.
Yet, the service was terrible where they seated us and the server noticed the fact that all the food wouldn't even fit on our table--plates were coming off the edge, but he didn't even bother apologizing for how uncomfortable we all were (not to mention that he hardly understand English). Finally, he showed his attitude when the bill came and I only left 10% tip for the poor service. He seemed to be mad at me, and in his broken English he created a sentence that I, at least, should leave 15% tip. What the heck? Is that the restaurant policy to ask customer about the tip? The management should understand better how to manage and supervise your employee.
I would never recommend nor go there again to give even a cent to this business.
great food, excellent service – I dined at Thai Chili with my friend last night, the place was quite crowded but we were seated right away. I had short rib masaman curry which was excellent. My friend had basil scallops, the scallops were huge compared to other restaurants. The spice was right. This is the best Thai food I have ever had. My server was very attentive, he even suggested the Thai Temptation which was excellent. It has three flavors of ice cream with fried banana and raspberry sauce. It was very yummy!!!!! I'll definitely be back again.
Great Experience! – I recently had the pleasure of dining at Thai Chili in Toco Hills. Every aspect of my dining experience was outstanding. We were greeted by the maitre'd in a friendly way and quickly shown a table. The ambience is relaxed but very elegant at the same time. Very nice table decorations and the furniture and fixtures were of high quality.
We were waited on by a dark-haired woman named "Judy". She was obviously Thai, which lent greater authenticity to our experience. Although her English was not perfect, she understood all of our questions and took time to explain things very clearly. She was extremely courteous and professional.
The food arrived in a very timely manner. I might add that the restaurant was moderately busy but that did not prevent the service from being excellent and the food arriving timely. It was outstanding. My friends were good enough to let me have a bite of their orders and all were stupendous. In my experience, it is rare for a Thai restaurant to have great food throughout many entrees. Yet Thai Chili seems to have achieved this.
Our waitress Judy periodically checked up on our table but was not the least bit pushy. My friends made various requests and she cheerfully attended to those items. To be sure, the entire staff seemed very professonal.
The parking is very convenient right in front of the restaurant and it is easy to get in and out. This is truly the best Thai restaurant I have experienced in Atlanta. I could not possibly recommend it more highly!
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