Athletic Club Northeast

03/28/09

Unmatched Customer Service

by atlgirl7474

I am very impressed with the staff at the facility. I have 2 young children who love the Blast program. I never had a problem with the membership team, in fact I believe they have went above and beyond for my friends and I. They gave me passes for friends to take classes with me and gave me a massage when my girlfriend and her husband joined. I never worry about the equipment because they provide sanitation wipes and the cleaning staff is always on site. The facility is older than some in the area, but a great investment overall. I will continue to bring friends to this facility and will be a lifetime member.

• Pros: Staff, Classes, Cleanliness, Weight Room Organization
• Cons: parking & cafe options

03/19/09

Membership team is terrible

by wpv8

I can't say enough bad things about their membership team. Since I have joined, they have screwed up my payment (and refused to refund my money) and my membership card, alienated friends I have brought as guests, pestered me with requests to gain access to my friends and co-workers and pretty much made me regret joining.

This is one of the more expensive gyms in town, but you wouldn't know it by walking around the facilities. Save for tennis courts and a rock climbing walk, they aren't offering anything special.

When I joined, I was assured that children were never unattended, but I have been bothered by them in the women's locker room and in the pool. Parents are not expected to rein their children in (even if it's two six-year-old boys running around in the women's locker room or a young girl swimming from lane to lane--including mine!--while adults are trying to get in a work out.)

More than anything I have been disappointed, frustrated and embarrassed by how desperate their membership team is. It's obvious they work on commission by the way they aggressively pitch memberships and try to leverage new members to bring in more members. I don't work in sales and I certainly don't work for this gym. Stop pestering me to help you meet your sales goals!

• Pros: Convenient location, great trainers, lots of classes
• Cons: Obnoxious membership team, unruly children roaming free

11/24/08

Best Personal Trainers in Atlanta, I have had the incredible pleasure of training at this club.

by AtlantaKnight

I joined this club for its exceptional tennis program. I had no idea that i would be cultivated into a gym junky. I underwent the "PRESSLEY" experience. I had no idea what I was in for, but it was well worth it. My training experience improved my tennis game by leaps and bounds. I was faster, stronger, more enduring and look so much better than i imagined. He was a great motivator, trainer and all around experience. I will admit that his training style pushes you to a point that makes you question, if you have anything left to give but the result are well worth it. Great job ACN for providing us, your members, with such a great club. The facilty, tennis and training at your club are second to none.

thanks!

• Pros: Tennis, Personal Training, Locker rooms and Staff
• Cons: lack of restuarant, size of equipment area.