VCA Pets Are People Too Veterinary Hospital

01/02/10

Bad for Boarding

by SBJ at Citysearch

Boarding here = Never again! I picked my dog up at 11 a.m. after a two day stay and she crapped (bloody stool) in their lobby. She's never had an "accident" so in shock I ask the employee why this might be happening and what might be wrong. He tells me she hadn't been let outside yet! 11:00 a.m. and hadn't been let out of her kennel to go to the bathroom!!! She's a smart dog and thankfully that was the only way she could communicate to me how horrible they were to her. Then I get her bag back which had contained specific instructions for treats in the a.m. and different treats after her medication. None of the treats were given to her! I will never do business here again! Really, I couldn't believe the kennel employee told me they'd been too busy to walk my dog that morning - yeah, well next time don't take that many dogs. At least mine will be one less at your kennel.

In addition, I know the price seems good at first, but in the long run you won't save because your dog will be sick and uncared for at that facility - and the price quote and price charge are two different things once they add in a bunch of hidden random fees anyway. Next time, I'll pay up for the peace of mind.

08/25/09

You will be overcharged for less than adequate care.

by lydiaJ at Citysearch

Do not trust this practice with your animals. This is a corporate practice whose main interest "money" will always come before your animal's welfare. If you do some research you will find other "local" clinics that charge far less and require less manditory testing. You will not find fees like biohazard, disposable needles etc, at most clinics. They also have a rule about splitting up flea and heartworm preventative into single doses..they claim this is a law..if so, most local clinics are pretty loose about this "law". Also, the quality of the staff has gone down hill. The people they employ are not professional and seem miserable in their jobs.

What is really sad is that The Humane Society has made a deal with this company to send them new clients in exchange for a free exam for adopters. This is really sad!! The Humane Society wants to be supported locally but they send adopters to the most expensive "corporate" hospital in town..instead of some of the other"local" hospitals which support the rescue efforts of this city and work to make animal healthcare affordable in the city of Atlanta.

One last point. If it is the middle of the night and your cat is dying, you will be turned away if you do not have atleast 500 dollars up front just to get your pet stable with fluids. They will turn you away and they will not give your pet's welfare a second thought. They will not even give you a referral! I know this to be true first hand.

All I can say is, For shame VCA/ Pets Are People Too!!!!

• Pros: 24 hour practice
• Cons: Their primary goal is racking up the charges

07/29/09

What a Rip off!

by azianbrat at Citysearch

I brought my newly adopted dog in for shots at the PAPT in Dunwoody. The assistant refused to help me weigh my dog and pretty much ignored us. Then, we were ushered into a small room and I was presented with a bill for $600!! When she saw the look on my face she said that we didn't have to do everything today and we ended up negotiating over services. I felt like I was buying a used car not taking care of my pets health.

The vet then realized that the dog was already chipped, but couldn't read it even though I found out later that the chip was from Home Again, the very same chip service they provide. I will NEVER go there again.

• Pros: scheduling flexibility
• Cons: horribly expensive