“GREAT DESIGN AND customer service”
“Take it from me, Deb & Dennis (and their masterful framer Brian) know their stuff and Fast Frame Buckhead is a very upscale place to be - at reasonable prices.”
I didn't have a good experience at all with this location of Fast Frame. A few months ago I purchased a Groupon and planned to use it to create a shadow box. I am a newlywed and couldn't wait to preserve all of my keepsake items from the wedding day. However, upon entering, Debbie NEVER greeted me or even asked if I needed help. I looked around for a few minutes and asked questions in between moments where she didn't "appear" busy. But just my luck, I only received very "brief" responses as if I were bothering her. As a customer, I thought she would be eager to receive my business or at the very least seem interested in my questions. After while, I just left, very disappointed in my visit. I was still trying to think of ways to use my Groupon if I worked with someone else in the store besides Debbie. Eventually, I came to the conclusion that I would not support that business at all. I made it a point to return that Groupon and create my "own" shadow box....which turned out to pretty awesome! Moral of the story...great customer service is still important to practice for every person that walks through your door. First impressions are lasting impressions.
Fabulous Find-Fast Frame!. My husband and I just moved into the Atlanta area and I was scared to death that we would never find a frame shop to take care of our many needs. Moving to a whole new coast much less new city would require many upgrades to our art collection. Lucky for us a neighbor sent us to see Deb, her great staff and of course her precious dogs. When we walked in we were overwhelmed with the amount of frames to choose from. Not to mention the knowledge of Deb and her designers. We seemed to be struggling to get across what we both wanted, then Deb started pulling out frames and mats and before we knew it she had us both on the same page. Never in my wildest dreams would I had thought that anyone could get us to agree on the same thing but what she did was listen to us both and guide us to an absolute perfect fit. We took a chance that day with one piece, since then I think Deb has redone evrything we own as well as handled all of the installation in our new home. The service you receive is top notch and all jobs were finished ahead of our schedule constraints and we didn't break the bank. Thank you Deb, we will see you soon.
Best frame shop in Atlanta!!. This place is the best frame shop in Atlanta! I had passed by this location many times and finally stopped in on a Saturday just to see what choices were available. This little place was busy! Designers Deb & Dennis really worked to bring my artwork to life - they even had the ability to take a picture of everything and it gave me an idea of what the final framework would look like. This was great because I had a hard time picturing in my mind what the finished product would look like on my walls. These two pro's treated me like I was family and they even brought me bottled water - and get this - with a linen napkin! Take it from me, Deb & Dennis (and their masterful framer Brian) know their stuff and Fast Frame Buckhead is a very upscale place to be - at reasonable prices. Thank you again team, I will be back over and over again - YOU ARE GREAT!
Excellent customer service.
I had 10 pieces that needed to be framed for an installation. They had an interesting selection of frames to choose from - LOVED the high gloss bamboo frames, worked perfectly with the artwork. They had them framed within 3 days to meet my dead line.
Their installers were professional and knew their stuff so I will give Hang Masters a .
Best Service for Travelers. We RECENTLY DISCOVERED FASTFRAME OF BUCKHEAD - THEY ARE OPEN ON SUNDAY! I TRAVEL FOR A LiVING AND TYPICALLY SUNDAY IS MY DAY TO CATCH UP ON ERRANDS. THEY ALSO OFFER A INSTALLATION/DELIVERY SERVICE!
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