New Natalies Bridals & Bridesmaid
Atlanta, GA 30318
Phone: (404) 351-5188
User Reviews for New Natalies Bridals & Bridesmaid
05/07/2008 Posted by alee78
I have to disagree with the negative reviews of New Natalie's, as I had a wonderful experience. I had an appointment first thing on a weekday morning. When I arrived, the owner told me that they were a more hands-off establishment (which I personally appreciate). He gave me a few tips based on my body type and then explained that I should choose 5 or 6 gowns to try on. Once I had chosen my gowns, Maria helped me to put them on and model them for my mother and close friend. She was so kind and helpful. After I had tried on the first few and we started to get an idea of what looked good and what I should look for, she began pulling a few gowns for me that she thought would fit my style. I'm still not sure if I've found "the one," but I can say that I really appreciated the help that I got at this store. They were not at all pushy and did not try to get me to commit to buying anything. There was no pressure to choose a more expensive dress...in fact, they were very clear that I should try to only pull dresses that were within my range so that I wouldn't fall in love with a dress I could not afford. This advice was helpful and well-appreciated. I asked Maria how long she had been assisting brides....her eleven years in the business is obvious. If you go to this store, I recommend going on a weekday and ask for Maria!
04/21/2008 Posted by NReeder
I went to New Natalie's Bridal to get my bridesmaids dresses for my wedding. My girls and I all had a bad experience with one of their representatives. Based off of measurements they took, they talked all my girls into going up a size even though a similar dress in the same designer and size fit perfect. When the dresses came back all of them were too big. How convenient I thought, since they have an on-site alterations department. (they convinced a girl who is a size 4 to go up to a size 10 because of her measurements, luckily she refused because the 4 fits perfectly on her). Secondly, this same representative was so rude to everyone when it came to measurements and taking payments over the phone. My last complaint was with their payment policy. Everyone doesn't feel comfortably storing their credit card info on paper for files. And I was misinformed in the beginning about when we could pick up our dresses (which very well could have been my misunderstanding). They held all the dresses until everyone made their payment, which doesn't quite workout if everyone doesn't live in the same city. *Plus they mark their dresses up way higher than the retail price with all their crazy fees. If you truely want to pay for the convenience and service of going through a Bridal store instead of on your own, I would pick a store with better customer service. Definitely wouldn't recommend this store for Atlanta brides. You should be the Diva, not the store.
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