Atlanta >Automotive Sales & Services > Aamco Transmissions
806 Northside Dr NW, Atlanta, GA | Directions 3031833.775572 -84.407364
Mon - Fri, 8am - 5:30pm; Sat, 8am - noon; Sun, closed
Neighborhoods: Northeast, Northeast
I took my 4wd truck here after noticing some slippage when I drove. They had the truck for a week or so and replaced the transmission for around $2400. It seemed to work fine until I realized that it would no longer go into 4wd mode. Keep in mind that the 4wd worked fine before I dropped the truck off the first time. I dropped it off for a second time only to be told that the new transmission was so good and efficient that the old 4wd module just couldn't handle it. For this, I was charged another $800. I still can't fathom why a transmission shop would believe that the 2wd and 4wd repairs would need to be described as separate repairs. I paid it reluctantly and was again told that they had checked everything else and I was in good shape. A few days later I noticed that there was fluid leaking and that my backup lights weren't working and figured that a wire had gotten disconnected mistakenly. Again, the truck goes back to the shop. The manager, Denny, told me it was just coincidence but that the power steering pump was also broken and that some electrical part called a "pigtail" needed to be replaced. This was another $700-800. A few weeks later, the new pump started leaking but I was afraid to take it back for fear of something else breaking. Looking back, I wish they had given me some shop grease before screwing me so hard.
My wife took our car to have a slipping transmission looked at after we were told by another shop that we needed to have it rebuilt for $3200. The manager, Miles was very helpful and patient explaining what the problem was and that it didn't need to be rebuilt like the other shop stated. All together the bill was under $300 and our car is running like new! We will be taking our vehicles here from now on. Very honest and knowledgeable people.
Terrible Customer Service – I went to Aamco on Northside and Marietta Street because a good friend of mines said that they do good work. Little did I know I was about to experience some of the worst customer service I have ever experienced in my life. I dropped my car off on Thursday morning and the owner/manager stated to me that I would hear back from them on the same day in the afternoon. After waiting all day for a call I went to the shop to find them closed without reaching out to say the diagnostic would not be ready until the next day. Luckily the door was open and the owner/ manager stated that my car would be ready the next day. The next day I receive a call letting me know that my car is ready to be picked up. When I heard the price the representative told me on the phone I was a little put off but I waited to get there to ask questions. When they were signing my car back over to me I made a comment that a thousand dollars ($989.91) seemed to be a bit much for a brake job on a chevy cobalt. The owner/manager did not like my comment and assumed that I was trying to insult his expertise. I was merely trying to figure out why the cost was so high. He proceeded to call a part store to prove to me that his pricing was accurate which proved to be wrong as the parts were half the price of my quote. Once I made a comment about the price again he basically told me to great my cheap brakes and never come back. To avoid further confrontation I left but not without being reminded that he was the owner. Oh, by the way the other staff members a well mannered and courteous ( that's why they get a sorta good). The sad part is I was going to get the service done but now I will never visit another Aamco again.
Editorial Review – ASE-certified technicians trouble shoot, repair transmissions and provide general maintenance at over 700 national locations.
Nicest People I have met in Atlanta – Nice, honest people, quality, and timely work. I will use again.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Aamco Transmissions on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.