Tips for Hurst Upholstering Co
Doesn't Recommend
Joined 5 years ago
Unprofessional..
I called this company on the day that this company was supposed to pick up an item to be re-upholstered with an agreed upon price of $120 at around 2:00pm because they had not shown up. It was at that point that the employee with this company informed me that the "Big Boss" had decided they couldn't do the job for $120 - which was the price that this same employee gave me based on the dimensions of the item when the appointment was arranged. Now, they couldn't do the job for anything less than $225.00 - almost double the original quote - and this was with no changes in dimension or fabric choice... vinyl.
When asked why he hadn't notified us - "Oh... it's Monday... it's been busy."
This company has shown that the only reputation they have is of the most unprofessional companies I have dealt with complete with poor communication and mis-information.
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Heart