06/10/09

Great Place

by Jo3Smith

I love Cactus Car Wash. The first time I ever went there I had a car that I never paid a lot of attention to when they were finished with it, my wheels looked a little shotty, certainly not the way the looked before I went in there but hey the car didn't look the same either. It was a fairly new car that I really just didn't care much about. So how can I sit here and assume that I know all of the details about my car when I never look for them and they are in the business of doing that? they comped me a few washes and detail services for the trouble. This was about 4 years ago and since then I have learned to appreciate the 'details' of my car more so than before and these guys are the only ones that handle my ride. Great people, great atmosphere and awesome customers. I have met dozens of celebrities since going there. This place is truly a landmark in the Atlanta community.

• Pros: Honest, reliable, and fair
• Cons: long lines on peak hospitality business days,Thurs-Fri-Sat

04/28/09

worst car wash ever

by cyrusbear

They damaged my car, gave me the run around, finally allowed me to fill out a damage report and promised to review the video in order to investigate my claim. Despite their promises, they never got back to me with the results of the video review and then never returned my phone calls when I tried to follow up. The manager was confrontational and sarcastic. I now go out of my way to warn people away from this business.

• Pros: none
• Cons: damaged car and poor customer service

06/30/08

Love it

by grgagrl

Cactus Car was does a great job. It is really crowded, so you have to go early. They are very nice and if they miss a spot, they will run it back through.