Hotels >Georgian Terrace Hotel
“The location is convenient to the theatre and easy to get to.”
“Good wine list too.”
“The service and food at the rehearsal dinner was terrible.”
“highly recommend this hotel to anyone visiting or to locals looking for the best place to recommend.”
“lot of unanswered calls to front desk, and a lot of rude and snobby staff.”
“And by the way, I don't know where these people who claim that the rooms are so huge are staying, but our room was so tiny that you couldn't open the door all the way without hitting the furniture.”
“front desk was very, very slow.”
Never going back!. I booked with the hotel (not a third party travel site) in advance for a double room with two queen beds. When I checked in, promptly at 3 pm (the earliest possible check in time) they didn?t have any double rooms available. They put me in a temporary room so I had some where to put my luggage, but told me not to unpack. They took my cell phone number so they could call me as soon as they had my double room available. When I came back from shopping and sight seeing, they had forgotten to deal with my room and still had nothing available. While they did lower my rate, the room I was in only had one bed and there were two of us staying in the room and the bed was not big enough for two (it seemed like a single bed) so one had to sleep on a pull out couch. The phone in the bed room didn?t work (luckily the one in the tv area did). The alarm clock didn?t work, and you had to wait about 5 minutes for the desk to pick up every time you called for a wake up call (or anything else). It?s a pretty hotel, but I?d never stay there again, and way too expensive for what you get.
The Beds are Wonderful. The rooms are small but the beds are to die for. Your body will melt in these beds its like you died and went to heaven. The experience was my own mini vacation.
Rough stay. Room was dated and creepy. Our bed was hard as a rock. There was a loud compressor sound outside our window all night. When I say 'loud', I mean construction-level loud. The hotel looks wonderful from the outside but the rooms just aren't up to par with a hotel of this class. I would recommend that you steer clear of this hotel.
In Need of a Serious Hotel Make-Over. The Georgian Terrace is one of those you must experience while in Atlanta. I get the whole antique and historic look thing, but the room was just ugly, old, unattractive and just out dated. For the cost and all the press about this hotel, I was quite disappointed that the rooms were so NOT sexxy. The location was great, especially because my evening plans included The Fox Theatre and Midtown dining, but an update and remodel is a definite order!
Service, good. Room, Horrible!!!. After a wedding couple reserved "x" amount of rooms for their wedding guests, I ( The best man) called to reserve a room a month before the wedding. The woman on the phone told me there were no more rooms available under the reserved rate due to an "expired" time period for the group wedding rate. I said "O.K" what else do you have open? She said a 1 room wtih a full size bed. (I don't even think any "super 8" motels or Holiday Inn's offer a bed as small as a full size bed, let alone a "upscale" hotel like this) I asked her "you don't have any queen or king size bed rooms available?" She said "no, I'm sorry sir, if you want a bigger bed then you'll have to reserve one of our larger rooms such as a suit." I stayed with the full size bed room and it was the worst hotel expierience I've ever had. The biggest problem was that the bed in my room was literally less than half a foot from the door. So I could hear every noise in the hall way all night by random guests, room service to other rooms throughout the night at all hours, and maids cleaning up neighboring rooms in the morning! The most "Sleepless" night that I've ever paid for!!! And the parking attendants had a bad attitude. This hotel has a great location, nice staff, but the product itself (the room) sucked!! Not to mention my A/C was broken when I arrived and I had to call the front desk twice to have it taken care of. Another thing is even as a "guest" of this hotel you still have to pay an additional $22.00 to park your car there for a night, which they failed to mention or ask about when I reseved a room.
finally experienced the place.
I lived in Atlanta for years and never went here, now that I have moved away and had to come to town this weekend, I am so happy I came here.
My room was absolutely beautiful, the employees did everything to make sure I was happy and the bath was amazing.
I ate incredible food and met some really nice people.
When I travel back home, I will always stay here.
Overrated and overpriced. My husband and I stayed here for three nights. Although we didn't experience any of the legendary rude service, we weren't too impressed either. The hourly staff was helpful and courteous, but there were lots of minor things that were not up to par for the cost and image of this kind of hotel. For example, we had only enough hot water for one shower each morning, the wallpaper was peeling, the armoire's door was broken, the mini-blinds would not stay up, I got a minor electrical shock from the in-room hairdryer, the "high-speed" internet access was "medium-speed" at best, and our room wasn't cleaned until after 4pm one day. Again, just minor things, but considering what we paid it was a little annoying. One really annoying thing was that the TV got terrible reception and the remote control barely worked at all, which turned checking the weather into a 20-minute ordeal. On the positive side, we had a great view of the city and we really enjoyed sitting on the patio in front of the hotel people-watching in the evening. The location is also really great. We were able to walk to all our meals, including The Varsity and an awesome sushi restaurant. Plus, the lobby and the building really are beautiful. Our biggest complaint had to be parking. At $22 a night (for self-parking - NOT valet!), we blew a huge chunk of our vacation budget. And by the way, I don't know where these people who claim that the rooms are so huge are staying, but our room was so tiny that you couldn't open the door all the way without hitting the furniture. Clearly our room used to be someone's closet back when the building was all apartments. Overall, not a terrible experience, but there have got to be better options in midtown.
Editorial Review. Imaginative American continental cuisine in the Georgian Terrace hotel, across from the Fox.
POOR CUSTOMER SERVICE - STAY AWAY!!!.
The hotel looks great, our bed was comfortable, we had hot water, we had a good breakfast. BUT THE CUSTOMER SERVICE WAS THE WORST! The valet service charged us $22 dollars a car even though they said it would free the night before? We were out $44, and it would have been great to know that beforehand so we could have saved some cash.
What would have been even better is if we would have found a manager, an attendant, or any empolyee who gave a flip or for that matter, would apologize?
Many phone calls, letters, and emails - NOT ONE RESPONSE! PLEASE - whatever you do stay far, far away from this place.
Frankly, They Didn't Give A Damn. For a recent girls' weekend, we rented a 3 bedroom suite that was supposed to have a full kitchen and sleep six people. Much to our surprise, the kitchen had NOTHING in it except the appliances. No silver, no glasses, no wine tool. We inquired, and were informed that we could rent those things for $25 a day. What? This is supposed to be a luxury hotel. After going to out buy paper plates and scrounging for glasses in the baths, we also found out that the oven did not work. Wait. This is after climbing 4 flights of stairs repeatedly because the elevators also did not work. One of the ladies is pregnant so she was basically a hostage in our room until one elevator was fixed hours later. Long lines at the ONE elevator all weekend. I'm not done. Except for one king-sized bed, the other rooms had double beds? We're not big ladies, but I don't want to share a DOUBLE bed with anyone. So, I ended up on the love seat. We called down for extra blankets and pillows because, you guessed it, there were no extras in the suite, and it was 1:30AM before they brought one extra pillow and one extra thin puny blanket. I could go on but I think this hits the high - or rather - lowlights of the hotel suite. We got several apologies from the hourly staff but none from management. Badly done, Georgian Terrace. Badly done.
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