Mary Mac's Tea Room

08/18/08

A Fantastic Southern Experience

by fourthirtysix at Citysearch

For years I had driven by Mary Mac's Tea Room and never gone in and after all those years, I could kick myself for missing out on sucha fantastic experience. Not only is the food top-notch and affordable, but the atmospohere inside is worth the trip alone.

Everyone I know has had a similar experience, driving by but never going in, and I am telling them all that this place is superb in every way. The 3 dessert choices offered would alone make it worth the trip.

07/20/08

Best Ribs of my LIFE!!!

by alene1 at Citysearch

Went to Mary Mac's when relatives from New York were in town. Thought the southern fare would be a treat for them. We were not disappointed. Our waiter, Lael, was superb. He offered suggestions, and even let us try a side we'd never heard of before. Our table got fried chicken, country fried steak, ribs, turkey with dressing (times two). Everyone loved their meals. The ribs were enough to feed three people! The fried chicken (four pieces to an order) was good, but really not as good as my dad makes. The turkey and dressing were awesome. The atmosphere is very sophisticated while quiet even with a full house. That was a real relief, since we were visiting with our relatives. Also, we didn't feel rushed to eat and go as so many places make you feel. I would highly recommend this restaurant to anyone in Atlanta and will be going back again soon. Go hungry, because they feed you like real southern folks would. You won't be disappointed. And, again, the ribs were the best I've ever had in my life. Meaty, moist, saucy, and a huge serving. I ate it for three days--yes, I love ribs. :)

• Pros: everything: service, food, price, location
• Cons: none. everything was absolutely perfect

05/27/08

The WORST experience Ever!!!!

by bamadime at Citysearch

I have traveled throughout the state and country and I have NEVER experienced the amount of disrespect and poor customer service I witnessed at Mary Mac's. I personally went to Mary Mac's on previous occasion and my experience was very well during those times, so when my family and friends came into town I suggested Mary Mac's. I must say I am thoroughly disappointed and ashamed with the service we received. Our waitress (Sylvia) was the most rude and unprofessional person I have ever encountered! We waited an hour and a half before our food came; we received no refills on drinks, while other customers who arrived after us received their food and drinks before us. It was apparent that she did not want to serve our party and instead of being professional she chose get very hostile, talk back and get loud with several of my family members. I have never witnessed nothing like it in my life!! As much as I would like to hope this type of treatment was not a racial issue, I am sad to report that in this case it was evident that it WAS! The manager was called and complaints were made and instead of managing his employee while she continued to be disrespectful he chose to send all the African American staff to continue waiting on our party, which was a further insult. The food was NOT good and it was rushed to appease us. The food was not hot and it lacked seasoning. I thought we had come so far in learning to accept all. A word of advice to Sylvia and the rest of the Mary Mac's staff, who agrees with the way we were treated, please be careful on how you treat and talk to people...#1 It's the right thing to do and #2 You have no idea who was sitting at that table and when you might cross paths again. I am truly disgusted and I will not be going back!!!!!

• Cons: Service