Atlanta >Food & Dining > The Old Spaghetti Factory
249 Ponce De Leon, Atlanta, GA | Directions 3030833.772361 -84.379162
Neighborhoods: Northeast, Midtown, Northeast
pasta isn't good anymore – TOSF used to be the place to fo to when you were craving for good family style Italian food. Not anymore. The spaghetti with meatballs didn't taste as good as I remembered and the wait staff didn't even acknowledge our complaints.
Horrible service – Complained to management in a polite manner to the manager and he became angry and was asked to leave.
Horrible service-- will never go back – I've been here many times. Most of the time service has been slow and spotty at best, with a few exceptions. I keep going back, though, for the great prices (salad, bread, entree, dessert for $10!) and the mizithra cheese dish, which I can't get enough of.
The last straw came this weekend, when I took some family from out of town here for dinner. We sat for 15 minutes before anyone came by to take our order, and it was the manager because there weren't enough servers on duty. We ordered a bottle of wine, and ten minutes later he came back to tell us they were out, and would be back "a few minutes later" to see what our other choice was. I told him that we were ready to order, so he hastily took our food orders, not bothering to ask if we wanted soup or salad.
Ten minutes later, no one had come back with bread, or to ask what drinks we wanted.
So we got up and left.
All in all, we were there for over 30 minutes with NOTHING to show for it.
Such a shame, because it has so much potential. But when even the managers don't care about your service, there's really no point in eating there.
I won't be back.
Fun Place – It's not a 5 star place to dine, but the food isn't bad and the tab at the end of the night including all the drinks....makes it worth a try. Been there several times and had pretty good service. Better with a group of people.
Beautiful Site, Great Location, Lousy Food! – Was there on Friday, loved the surroundings and the service was good. The food, however, was terrible. I had the lasagne- not even close to a well-known frozen brand. Tea was weak, not tasty. Portions small. I might have forgiven these things had the bread been good. Not so, cheap crumbly lacking in flavor and texture. My friend and I both ordered the italian sausage on the side- I did not find it edible and said so to the waiter.This could be a great family place given the decor and atmosphere- I wanted to bring my family on inauguration day- but didnt feel that I could explain the quality of the food. I wish I could understand the kind of thinking that goes into promoting a venue, on one hand,and shooting yourself in the foot with the food!
Kitschy Italian restaurant churns out heaping plates of pasta that won't break the bank. – In Short
Whimsical antiques and decorative items--velvet armchairs, vintage-looking fringed lamps and booths made from iron bedsteads--fill the dining room. The OSF Classics menu offers spaghetti with a choice of mushroom sauce, rich meat sauce, browned butter and feta-like mizithra cheese sauce, and more. Other popular favorites are the baked lasagna--layers of noodles, tomato sauce and four kinds of cheese--and the fettuccine Alfredo. Meals include a green salad, fresh-baked bread and ice cream.
Awful Service! – We went here for my friend's birthday tonight. While we were a large party (of about 20), there was no excuse for the bad service that we received. We had two waiters, and even then food was brought sporadically. Also, they brought the checks one at a time, which took about an hour. Also, at the end, one waiter said to my friend "Hey birthday girl...here's the rest of the stuff that hasn't been paid for," handed her the bill and walked off. The bill was about $40, and many items on there had already been paid for. We spoke to the manager, and she was very polite and fixed everything right away.
Also, they were out of soup...huh??
Don't get me wrong, we understand having large parties, about half of us are servers, but the attitude was uncalled for and the wait for the checks was absolutely ridiculous.
I had the tortellinis, and it was REALLY good however, unless they get a better staff, I'll be getting it to go!
Save your time and money and find another place for dinner – I had passed by the old spaghetti factory for a couple of years, but only last weekend decided to try it out. When my husband and I walked in, I was very impressed with the decor. Its kind of eccentric, but the dining room is very spacious, and we were seated immediately. I thought the trolley car sitting in the middle of the restaurant was odd, but cute. The family that was seated in it looked like they were having a good time. The enjoyable part of my dining experience here lasted for about the first 5 minutes of walking in, it was all downhill from there
After we were seated we waited an unusually long time for our waitress to come bring us our drinks. My hubby and I were pretty hungry so the waitress did good to quickly ask us if she could start us out with some "garlic cheese bread" as an appetizer. We agreed, not knowing that bread actually came with the entree, but I guess that was oversight on our part.
The salad was pretty good, but what happened to the appetizer we ordered? She was nice to come by to tell us that it was still in the oven, but they wound up bringing the soggy overcooked cheesebread WITH our meals...is that an appetizer?
I ordered the chicken parm, my husband the spaghetti with two very oddly shaped visually unappealing meatballs. The food was very bland, boring, tasteless and unimpressive. Then we waited and waited and waited for the waitress to check on us, as ask us if we wanted ice cream..took 20 mins for her to bring out the ice cream..then another 30 to bring us the check.
Don't bother with this place, I suspect most people will want to go there at least once, though as it looks really nice from the outside. But if the food is bad, nothing can make up for it.
Extremely dissapointed – The whole experience was a total wreck; from the waitress to the food. Her manners were awful and blamed everything on the cook and the kitchen when we asked. The food seemed like they re-heated it in the microwave. It took forever to get salads that were already prepared. It is too bad that a place that has so much space and looks pretty has such bad food and service. Will never go back.
Not impressed! – I love Italian food--I love cooking it and I love eating it. I've eaten at several wonderful Italian restaurants in the Atlanta Metro Area. This isn't one of them.
The service was incredibly slow--it took over 15 minutes for us to get our drink order, another 15 to get our salads out, drink refils were few and far-between, and I thought we'd never see our check.
The food and drinks were not worth the wait--my cosmopolitan was made with the house vodka, which was of such a poor quality that it tasted and felt as if I were drinking rubbing alcohol; the salads were wilted and drowning in dressing; the pasta was extremely overcooked (only slightly less than canned pasta) and the meat sauce contained no meat (I asked the waitress about it, thinking the wrong sauce had been used and was advised that even she felt the meat sauce didn't really contain enough meat; I can only conclude that it perhaps contains meat broth because there was absolutely no meat in it)--I've actually had better spaghetti in a school cafeteria.
We were supposed to have a choice of vanilla or spumoni icecream, but were all given the "spumoni", which turned out to really be green, pink, and chocolate icecream, as the "pistachio" contained no nuts nor any pistachio flavor at all, and the "fruit" contained no fruit nor almonds and no fruit flavor and was 1/2 melted by the time it reached our table.
The only part of the meal that was anything like what one would expect when ordering it was the olive tapanade appetizer. It was actually good, but not so good as to be a reason to patronize this establishment.
Save yourself the trouble and the cash and heat up one of those pasta dinners available in the freezer section at the grocery store.
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