05/22/09

Terrible Experience & Double Charge on The Debit Card!!!

by KPSM

We tried this place because we love Thai and because the reviews for the food were favorable. We were prepared for "quirky" service but wasn't prepared for the sorry excuse for service barely provided by the lone waiter/manager. Wasn't a good sign that the plates pre-set on the table were dirty (grime due to open screens in the main dining room). When we asked for clean plates and the waiter (with a huffy attitude) pulled a couple of dirty plates off the next table - I knew we were in trouble. We had a great first course - Spring Rolls. The second course was bad - Nam Sod - it had so much heat it was inedible. The Pad Thai should have been a home run - it was barely so-so. So we paid our bill and chocked it up to a never to repeat again adventure. The following day I discovered that the waiter charged my debit card TWICE and both charges exceeded the amount on my debit card receipt. Tried to reach the restaurant by phone - no answer. The bank has agreed to dispute the charges if we can't get no help from the "quirky" server. So if you see two people picketing the place this weekend that would be us. BTW - keep your cards in your wallet and pay with cash.

• Pros: Good Spring Rolls
• Cons: Double Charge on Debit Card & Horrible Service

11/03/08

thai food snooooooooooooooobbbbbbbbbbb!!!!

by laatlboy

for years ive always walked past this adorable restaurant, covered in christmas tree lights, plants, flowers in an old stucko building...the place wreaks of chic-coolness. being from los angeles, im a totally spoiled thai food snob. everytime id visit atlanta, this place was always closed being that i was only in the highlands during the day. i FINALLY was able to eat there a couple weeks ago and honestly it was the best thai food ive ever had. from the pad thai, to curry chicken and even their rice was delicious. the service is quircky, but it just adds to the uniqueness of the place. i highly recommend it.

• Pros: everything
• Cons: service is a little odd

06/22/08

Preservation!

by gobytrain

I'm an out-of-towner who ate at Panita, basically by lucky perchance. I'm tired from a long day, but my experience there was such that I'm thwarting sleep to see what feedback was available on this establishment with charming curb-side appeal.

One companion, a jaded (but good hearted) New Yorker at my table found the waiter's charm to be in his straight forward, efficient manner. All of us were exhausted road warriors hungry from a long day's work and good candidates to be a high maintenance table.

Yet, our waiter was a little magician who stated and met our immediate needs. Somehow, without our notice, the passage of time was of the length necessary to cook four different entrees (and accompaniments) by a produce-proud Thai uncle while we (his favorite nieces and nephews) sat enjoying each others company in his lovely garden.

I hate to think of those who may have (or will) be undeserving, ignorant recipients of this candid offering. The owner has lovingly and uncannily managed to create a bona-fide experience for a society whose culture long ago gave up the authenticity presented by the unknown for the comfort of redundant. I can only hope such generosity of spirit can and will be met with modest, respectful, gratitude and not a thing more or less.

• Pros: Vegitables are cooked in a manner that reqpects the buyers keen eye for freshness.
• Cons: Love hurts