Atlanta >Clothing > Mitzi & Romano
1038 N Highland Ave NE, Atlanta, GA | Directions 3030633.783415 -84.354557
Mon - Thu, 10am - 9pm; Fri, Sat, 10am - 10pm; Sun, 11am - 7pm
Neighborhoods: Northeast, Virginia Highland, Northeast
Go somehwere else – I live in VA-HI and went to Mitzi Romano's soon after having my first child and feeling proud that I had dropped some of the baby weight. I asked the anorexic sales girl if they carried AG jeans in size 30 or 31. She said, "We don't carry jeans in big sizes". So, I went down the street and spent my $150 on designer jeans at Mooncake. If you want a good boutique experience go tsomewhere else, like Fickle Manor.
avoid at all cost... – I have never felt so insulted in my life as the last time i went (and will ever go) to this store. shopping in virginia highlands boutiques is usually such a pleasure, but this store is a different ball game. After following a sales girl to the back (to ask to view jewelry at the front), being ignored upon entering the store, I asked simply if they might have an item I was looking for. The sales girl basically told me I was unfashionable and fat. I love shopping, but girls, unless you want to achieve supreme awkwardness and leave hating yourself, don't shop here.
the help around there – just wish those girls would be a little more attentive to their customers. such sweet jewelry and things.
Horrible service – My boyfriend bought me a necklace there, thinking it was the one I wanted, but wasn't sure. Turns out he guessed wrong! Poor boy, he has asked two "managers" there if he could return it for a full refund if I didn't like and they said he could. But then, when he tried to return it, the women at the store were SO rude and wouldn't honor their promise that he would be able to return it for a refund. All he could do is get store credit. The worst part is that he talked to the same manager when he bought it and when he tried to return it and she lied to his face and said the return policy was one thing when he bought it and another thing when he tried to return it. The worst part was that this necklace had cost him $75 and it was a cheap-looking, small piece of metal (not even high-quality silver) on a dingy chain.
horrible – I really do not enjoy writing negatively about a business. I suppose it is my own fault for returning to a store that is so lacking in customer service. Not once have I received a greeting upon walking into this establishment. If the place carried anything spectacular or unique I might have some reason for returning, but my gosh the drab windows and stiff salesgirls make me feel like I certainly walked through the wrong door. Save a trip people, keep walking to the next store.
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